Use targeted communication skills to build relationships

CHCCOM403A

Unit Overview

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Description

Descriptor

This unit describes the knowledge and skills required to apply specific workplace communication techniques to build and maintain relationships with clients and colleagues based on respect and trust

Application

The communication skills described in this unit should be applied to target specific communication issues and may be applied across a range of workplace contexts involving application of a range of communication strategies to address specific needs and issues, working with various levels of social and cultural diversity

Courses that include this Unit


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Skill sets that include this Unit


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