Unit Overview
$160 is the average unit fee entered on My Skills by 3 providers offering this unit.
Not all training providers enter unit fee information on My Skills. Contact each training provider directly for further information.
3 Months is the average duration entered on My Skills by 1 providers offering this unit.
Not all training providers enter unit duration information on My Skills. Contact each training provider directly for further information.
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.
The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.