To achieve a Certificate III in Hospitality, 16 units must be completed:
all 8 core units
8 elective units:
For this qualification, electives may be selected to meet either a specialist or multi-skilled job outcome, as follows.
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a minimum of 6 units must be selected from either Elective Group A - Food and Beverage, Elective Group B - Accommodation Services, or Elective Group C - Gaming
the remaining units may be selected from the general elective units below, or from this or another endorsed Training Package or accredited course
:
a minimum of 6 elective units must be selected from the general elective units listed below
the remaining units may be selected from this or another endorsed Training Package or accredited course
a maximum of 1 Languages other than English unit may be counted as an elective within this qualification.
In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.
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SITHIND001B
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Develop and update hospitality industry knowledge
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SITXCCS002A
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Provide quality customer service
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SITXCOM001A
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Work with colleagues and customers
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SITXCOM002A
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Work in a socially diverse environment
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SITXHRM001A
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Coach others in job skills
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SITXOHS001B
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Follow health, safety and security procedures
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SITXOHS002A
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Follow workplace hygiene procedures
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Plus one of the following:
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SITHFAB021A
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Provide and coordinate food and beverage service *
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SITHIND003A
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Provide and coordinate hospitality service **
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* For candidates completing a Food and Beverage specialisation, SITHFAB021A Provide and coordinate food and beverage service must be completed.
** For candidates NOT completing a Food and Beverage specialisation, SITHIND003A Provide and coordinate hospitality service must be completed.
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SITHFAB001C
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Clean and tidy bar areas
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SITHFAB002C
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Operate a bar
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SITHFAB003A
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Serve food and beverage to customers
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SITHFAB004A
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Provide food and beverage service
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SITHFAB005A
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Provide table service of alcoholic beverages
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SITHFAB227A
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Operate and monitor cellar systems
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SITHFAB007A
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Complete retail liquor sales
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SITHFAB008A
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Provide room service
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SITHFAB009A
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Provide responsible service of alcohol
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SITHFAB010C
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Prepare and serve non-alcoholic beverages
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SITHFAB011A
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Develop and update food and beverage knowledge
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SITHFAB012B
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Prepare and serve espresso coffee
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SITHFAB013A
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Provide specialist advice on food
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SITHFAB015A
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Prepare and serve cocktails
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SITHFAB017A
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Provide gueridon service
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SITHFAB018A
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Provide silver service
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SITHFAB222A
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Conduct a product tasting for alcoholic beverages
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SITHFAB323A
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Provide advice on beers, spirits and liqueurs
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SITHFAB324A
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Provide specialised advice on food and beverage matching
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SITHFAB325A
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Provide specialised advice on Australian wines
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SITHFAB326A
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Provide specialised advice on imported wines
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SITHACS001B
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Provide accommodation reception services
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SITHACS002B
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Conduct night audit
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SITHACS003A
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Provide porter services
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SITHACS004B
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Provide housekeeping services to guests
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SITHACS005B
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Prepare rooms for guests
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SITHACS006B
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Clean premises and equipment
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SITHACS007B
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Launder linen and guest clothes
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SITHACS008B
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Provide valet service
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SITXCCS001B
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Provide visitor information
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BSBITU306A
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Design and produce business documents
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SITTTSL007B
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Receive and process reservations
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SITTTSL010B
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Control reservations or operations using a computerised system
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BSBWOR204A
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Use business technology
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SITHGAM001A
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Attend gaming machines
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SITHGAM002A
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Operate a TAB outlet
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SITHGAM003A
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Conduct a Keno game
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SITHGAM004B
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Analyse and report on gaming machine data
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SITHGAM006A
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Provide responsible gambling services
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SITHGAM007A
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Operate table games
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SITHGAM008A
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Deal a Baccarat game
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SITHGAM009A
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Conduct a Big Wheel game
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SITHGAM010A
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Deal a Blackjack game
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SITHGAM011A
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Deal a Poker game
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SITHGAM012A
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Deal a Pontoon game
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SITHGAM013A
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Conduct a Rapid Roulette game
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SITHGAM014A
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Conduct a Roulette game
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SITHGAM015A
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Conduct a Sic Bo game
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SITHGAM016A
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Spruik at a games location
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SITXFIN001A
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Process financial transactions
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SITXFIN002A
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Maintain financial records
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SITHACS001B
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Provide accommodation reception services
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SITHACS002B
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Conduct night audit
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SITHACS003A
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Provide porter services
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SITHACS004B
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Provide housekeeping services to guests
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SITHACS005B
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Prepare rooms for guests
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SITHACS006B
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Clean premises and equipment
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SITHACS007B
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Launder linen and guest clothes
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SITHACS008B
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Provide valet service
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SITXADM001A
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Perform office procedures
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SITXADM002A
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Source and present information
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SITXADM003A
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Write business documents
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SITXADM004A
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Plan and manage meetings
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BSBRES401A
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Analyse and present research information
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SITXCCS001B
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Provide visitor information
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SIRXCCS001A
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Apply point-of-sale handling procedures
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SITXCCS004A
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Provide club reception services
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SITHCCC001B
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Organise and prepare food
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SITHCCC002A
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Present food
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SITHCCC003B
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Receive and store kitchen supplies
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SITHCCC004B
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Clean and maintain kitchen premises
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SITHCCC006A
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Prepare appetisers and salads
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SITHCCC007A
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Prepare sandwiches
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SITHCCC030A
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Package prepared foodstuffs
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SITHCCC031A
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Operate a fast food outlet
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SITXCOM003A
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Deal with conflict situations
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SITXCOM004A
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Communicate on the telephone
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SITXCOM005A
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Make presentations
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SITXCOM006A
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Address protocol requirements
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BSBITU102A
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Develop keyboard skills
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BSBITU201A
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Produce simple word processed documents
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BSBITU301A
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Create and use databases
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BSBITU306A
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Design and produce business documents
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BSBITU309A
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Produce desktop published documents
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BSBWOR204A
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Use business technology
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SITXENV001A
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Participate in environmentally sustainable work practices
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SITXFIN001A
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Process financial transactions
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SITXFIN002A
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Maintain financial records
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SITXFIN003A
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Interpret financial information
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BSBFIA303A
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Process accounts payable and receivable
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HLTFA301B
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Apply first aid
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SITHFAB001C
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Clean and tidy bar areas
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SITHFAB002C
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Operate a bar
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SITHFAB003A
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Serve food and beverage to customers
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SITHFAB004A
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Provide food and beverage service
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SITHFAB005A
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Provide table service of alcoholic beverages
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SITHFAB227A
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Operate and monitor cellar systems
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SITHFAB007A
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Complete retail liquor sales
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SITHFAB008A
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Provide room service
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SITHFAB009A
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Provide responsible service of alcohol
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SITHFAB010C
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Prepare and serve non-alcoholic beverages
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SITHFAB011A
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Develop and update food and beverage knowledge
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SITHFAB012B
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Prepare and serve espresso coffee
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SITHFAB013A
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Provide specialist advice on food
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SITHFAB015A
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Prepare and serve cocktails
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SITHFAB016A
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Plan and monitor espresso coffee service
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SITHFAB017A
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Provide gueridon service
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SITHFAB018A
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Provide silver service
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SITHFAB222A
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Conduct a product tasting for alcoholic beverages
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SITHFAB325A
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Provide specialised advice on Australian wines
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SITXFSA001A
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Implement food safety procedures
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SITXFSA003A
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Transport and store food in a safe and hygienic manner
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SITHGAM001A
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Attend gaming machines
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SITHGAM002A
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Operate a TAB outlet
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SITHGAM003A
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Conduct a Keno game
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SITHGAM004B
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Analyse and report on gaming machine data
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SITHGAM006A
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Provide responsible gambling services
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SITHGAM007A
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Operate table games
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SITHGAM008A
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Deal a Baccarat game
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SITHGAM009A
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Conduct a Big Wheel game
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SITHGAM010A
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Deal a Blackjack game
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SITHGAM011A
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Deal a Poker game
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SITHGAM012A
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Deal a Pontoon game
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SITHGAM013A
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Conduct a Rapid Roulette game
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SITHGAM014A
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Conduct a Roulette game
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SITHGAM015A
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Conduct a Sic Bo game
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SITHGAM016A
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Spruik at a games location
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SITXINV001A
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Receive and store stock
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SITXINV002A
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Control and order stock
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SITXLAN1__A
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Conduct basic workplace oral communication in a language other than English
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SITXLAN2__A
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Conduct routine workplace oral communication in a language other than English
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SITXLAN3__A
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Conduct workplace oral communication in a language other than English
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SITXLAN5__A
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Read and write workplace information in a language other than English
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SITXOHS003B
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Identify hazards, and assess and control safety risks
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SITXOHS004B
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Implement and monitor workplace health, safety and security practices
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SITXQUA001A
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Contribute to workplace improvements
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SITXQUA002A
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Originate and develop a concept
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SIRXQUA001A
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Develop innovative ideas at work
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CPPSEC3018A
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Provide for the safety of persons at risk
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CPPSEC2012A
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Monitor and control individual and crowd behaviour
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SIRXRSK001A
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Minimise theft
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SITXCCS305A
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Provide lost and found facility
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SIRXSLS001A
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Sell products and services
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SIRXSLS002A
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Advise on products and services
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SITTTSL007B
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Receive and process reservations
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SITTTSL010B
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Control reservations or operations using a computerised system
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Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:
Bar attendant in a hotel or club (Food and Beverage specialisation)
SITHFAB001C Clean and tidy bar areas
SITHFAB002C Operate a bar
SITHFAB009A Provide responsible service of alcohol
SITHFAB015A Prepare and serve cocktails
SITHFAB325A Provide specialised advice on Australian wines
SITHFAB227A Operate and monitor cellar systems
SITXFIN001A Process financial transactions
SITXINV001A Receive and store stock
Coffee machine operator or waiter in a small cafe (Food and Beverage specialisation)
SITHCCC001B Organise and prepare food
SITHCCC007A Prepare sandwiches
SITHFAB004A Provide food and beverage service
SITHFAB005A Provide table service of alcoholic beverages
SITHFAB009A Provide responsible service of alcohol
SITHFAB010C Prepare and serve non-alcoholic beverages
SITHFAB011A Develop and update food and beverage knowledge
SITHFAB012B Prepare and serve espresso coffee
SITXFIN001A Process financial transactions
SITXOHS002A Follow workplace hygiene procedures
Waiter in a fine dining restaurant (Food and Beverage specialisation)
SITHFAB003A Serve food and beverage to customers
SITHFAB004A Provide food and beverage service
SITHFAB005A Provide table service of alcoholic beverages
SITHFAB009A Provide responsible service of alcohol
SITHFAB011A Develop and update food and beverage knowledge
SITHFAB018A Provide silver service
SITHFAB325A Provide specialised advice on Australian wines
SITXFIN001A Process financial transactions
Wine waiter in a restaurant (Multi-skilling)
SITHFAB005A Provide table service of alcoholic beverages
SITHFAB009A Provide responsible service of alcohol
SITHFAB011A Develop and update food and beverage knowledge
SITHFAB013A Provide specialist advice on food
SITHFAB222A Conduct a product tasting for alcoholic beverages
SITHFAB325A Provide specialised advice on Australian wines
SITXFIN001A Process financial transactions
Front desk receptionist in a hotel (Accommodation Services specialisation)
BSBITU306A Design and produce business documents
SITHACS001B Provide accommodation reception services
SITHACS002 Conduct night audit
SITTTSL007B Receive and process reservations
SITTTSL010B Control reservations or operations using a computerised system
SITXADM001A Perform office procedures
SITXCCS001B Provide visitor information
SITXFIN001A Process financial transactions
Gaming attendant in club, hotel or casino (Gaming specialisation)
SITHFAB005A Provide table service of alcoholic beverages
SITHFAB009A Provide responsible service of alcohol
SITHGAM001A Attend gaming machines
SITHGAM002A Operate a TAB outlet
SITHGAM003A Conduct a Keno game
SITHGAM004B Analyse and report on gaming machine data
SITHGAM006A Provide responsible gambling services
SITXFIN001A Process financial transactions