Certificate II in Hospitality - SIT20316

Course Overview

Average Course Fee: $2442

$2442 is the average course fee entered on My Skills by 32 training provider(s).

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Average Course Duration: 9 Months

9 Months is the average course duration entered on My Skills by 40 training provider(s).

Not all training providers enter this information on My Skills. Contact each training provider directly for further information.

Description

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Possible job titles include:

bar attendant

café attendant

catering assistant

food and beverage attendant

front office assistant

porter

room attendant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

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Student Outcomes

Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

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Satisfied with Training

Percentage of graduates of this course who were satisfied with the training.

Improved Work Status

Percentage of graduates of this course who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay.

Salary

The middle of the range of salaries earned by graduates of this course starting their first ever full-time job after graduating.

Jobs

Graduates of this course are most often employed as:

34.7%

Community and Personal Service Workers

26.7%

Sales Workers

19.7%

Labourers

Industries

Graduates of this course are most often employed in:

51.9%

Accommodation and Food Services

22.3%

Retail Trade

5.6%

Health Care and Social Assistance

All statistics are supplied by the National Centre for Vocational Education Research.

Financial Assistance

The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

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Subsidised Training

The following highlighted state and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study this course. Please check with your preferred training provider to see if you are eligible.
Select a state or territory for more information.

VET Student Loans

Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. Compulsory repayment threshold information is available on the Australian Taxation Office (ATO) website.

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Australian Apprenticeships

Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

Unfortunately, this qualification is not currently available as an Australian Apprenticeship.

Australian Apprenticeships Pathways

Units & Packaging

12 units must be completed:

6 core units

6 elective units, consisting of:

1 unit from Group A

3 units from Group B

2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units
BSBWOR203	Work effectively with others
SITHIND002	Source and use information on the hospitality industry
SITHIND003	Use hospitality skills effectively
SITXCCS003	Interact with customers
SITXCOM002	Show social and cultural sensitivity
SITXWHS001	Participate in safe work practices
Elective units
Group A
SITHIND001	Use hygienic practices for hospitality service
SITXFSA001	Use hygienic practices for food safety
Group B
Accommodation Services – Housekeeping and Porting
CPPCLO2001A	Maintain hard floor surfaces
CPPCLO2004A	Maintain carpeted floors
CPPCLO2009A	Clean glass surfaces
CPPCLO2010A	Clean ceiling surfaces and fittings
CPPCLO2017A	Clean wet areas
CPPCLO2019A	Sort and remove waste and recyclable materials
CPPCLO2035A	Maintain cleaning storage areas
SITHACS001	Clean premises and equipment
SITHACS002	Provide housekeeping services to guests
SITHACS003	Prepare rooms for guests
SITHACS004	Launder linen and guest clothes
SITHACS005	Provide porter services
Administration
TLIE1005	Carry out basic workplace calculations
Client and Customer Service, and Sales
SIRXSLS001	Sell to the retail customer
SITXCCS002	Provide visitor information
Communication and Teamwork
BSBCMM201	Communicate in the workplace
SITXCOM001	Source and present information
Commercial Cookery and Catering, and Kitchen Operations
SITHCCC002	Prepare and present simple dishes
SITHCCC003	Prepare and present sandwiches
SITHCCC004	Package prepared foodstuffs
SITHCCC006	Prepare appetisers and salads
SITHKOP001	Clean kitchen premises and equipment
Computer Operations and ICT Management
BSBITU201	Produce simple word processed documents
BSBITU202	Create and use spreadsheets
Environmental Sustainability
BSBSUS201	Participate in environmentally sustainable work practices
Finance
BSBFIA301	Maintain financial records
SITXFIN001	Process financial transactions
First Aid
HLTAID011	Provide first aid
Food and Beverage
SITHFAB001	Clean and tidy bar areas
SITHFAB002	Provide responsible service of alcohol
SITHFAB003	Operate a bar
SITHFAB004	Prepare and serve non-alcoholic beverages
SITHFAB005	Prepare and serve espresso coffee
SITHFAB006	Provide room service
SITHFAB007	Serve food and beverage
Food Safety
SITXFSA001	Use hygienic practices for food safety
SITXFSA002	Participate in safe food handling practices
SITXFSA003	Transport and store food
Gaming
SITHGAM001	Provide responsible gambling services
SITHGAM002	Attend gaming machines
SITHGAM003	Operate a TAB outlet
SITHGAM004	Conduct Keno games
Inventory
SITXINV001	Receive and store stock
SITXINV002	Maintain the quality of perishable items
Languages other than English
SITXLAN001	Conduct basic oral communication in a language other than English
SITXLAN002	Conduct routine oral communication in a language other than English
Working in Industry
SITHIND001	Use hygienic practices for hospitality service

Training Providers

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USI

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Labour Market

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