Diploma of Retail Leadership - SIR50116

Course Overview

Average Course Fee: $4742

$4742 is the average course fee entered on My Skills by 6 training provider(s).

Not all training providers enter this information on My Skills. Contact each training provider directly for further information.

Average Course Duration: 1 Year

1 Year is the average course duration entered on My Skills by 4 training provider(s).

Not all training providers enter this information on My Skills. Contact each training provider directly for further information.

Australian Apprenticeships

This course is available as an Australian Apprenticeship. The fee and duration of an Australian Apprenticeship may differ in each state or territory – view more details.

Description

This qualification reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.

This qualification provides a pathway to work in a range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as area manager, state manager, senior store manager, cluster manager and small business owner.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Want to see Training Providers who offer this course?

Search All Training Providers

Student Outcomes

Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

Learn more

Satisfied with Training

Percentage of graduates in the Management and Commerce field who were satisfied with the training (Diploma).

Improved Work Status

Percentage of graduates in the Management and Commerce field who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay (Diploma).

Salary

The middle of the range of salaries earned by graduates in the Management and Commerce field starting their first ever full-time job after graduating (Diploma).

Jobs

Graduates of the Management and Commerce field (Diploma) are most often employed as:

23.5%

Managers

23.2%

Clerical and Administrative Workers

22.6%

Professionals

Industries

Graduates of the Management and Commerce field (Diploma) are most often employed in:

13.3%

Accommodation and Food Services

12.8%

Health Care and Social Assistance

11.6%

Financial and insurance services

All statistics are supplied by the National Centre for Vocational Education Research.

Financial Assistance

The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

Learn More

Subsidised Training

The following highlighted state and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study this course. Please check with your preferred training provider to see if you are eligible.
Select a state or territory for more information.

VET Student Loans

Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. Compulsory repayment threshold information is available on the Australian Taxation Office (ATO) website.

Learn More

Career Information

Career development is the ongoing process of managing your life, learning and work. It involves developing the skills and knowledge that enable you to plan and make informed decisions about your education, training and career choices.

Retail Services Career Pathway

Diploma of Retail Leadership is in the Management and Commerce Field of Education. For more information about this kind of career, you can explore Retail Services.

Stream

Retail Operations

Certificate II

Certificate III

Certificate IV

Diploma

Advanced Diploma

Other courses in this pathway

Stream

Business to Business

Community Pharmacy

Retail Fast Food

Diploma

Advanced Diploma

Note: Information provided as a guide only. Chart developed by the Australian Apprenticeships & Traineeships Information Service (aapathways.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Employment and Workplace Relations".

Australian Apprenticeships

Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

This qualification is available as an Australian Apprenticeship in the states and territories highlighted in blue on the map. For more information go to the Australian Apprenticeships Pathways website.

Australian Apprenticeships Pathways

Units & Packaging

10 units must be completed:

4 core units

6 elective units, consisting of:

3 units from the list below

3 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Unit marked with an asterisk * includes prerequisite unit SIRXCEG008 Manage disrespectful, aggressive or abusive customers.

Core units
SIRRSTR001	Undertake strategic planning in retail
SIRXCHA002	Lead the change process
SIRXMGT003	Provide leadership to others
SIRRRTF003	Drive retail profitability
Elective units
Communication and Teamwork
BSBLDR513	Communicate with influence
Customer Engagement
SIRXCEG007	Develop online customer service standards
SIRXCEG008	Manage disrespectful, aggressive or abusive customers
SIRXCEG009 *	Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Ecommerce
SIRXECM003	Design an ecommerce site
Human Resource Management
BSBHRM506	Manage recruitment selection and induction processes
BSBHRM604	Manage employee relations
Management and Leadership
BSBLDR511	Develop and use emotional intelligence
BSBLDR502	Lead and manage effective workplace relationships
SIRXMGT004	Plan and manage retail projects
SIRXMGT005	Lead the development of business opportunities
Marketing
SIRXMKT005	Develop a marketing strategy
SIRXMKT006	Develop a social media strategy
Merchandise Management
SIRRMRM001	Plan merchandise buying strategy
Online and Social Media
SIRXOSM002	Maintain ethical and professional standards when using social media and online platforms
SIRXOSM006	Develop and manage social media and online strategies
SIRXOSM007	Manage risk to organisational reputation in an online setting
Risk Management and Security
SIRXRSK003	Manage risk in the retail environment
Sales
SIRXSLS004	Drive sales results
Training and Development
BSBLED501	Develop a workplace learning environment
SIRXTAD003	Coach others for success
Work Health and Safety
BSBWHS521	Ensure a safe workplace for a work area
Working in Industry
BSBWOR501	Manage personal work priorities and professional development

Training Providers

View training providers who offer this course and compare their course fees and durations.

Learn more

Need help choosing?

Need help choosing a training provider? Download a factsheet and comparison table to assist you with comparing training providers and making a decision.

Learn more

USI

All students undertaking nationally recognised training must have a USI in order to receive a qualification.

Learn more

Labour Market

Labour market insights can help you make decisions about study and training, your first job.

Learn more