Certificate II in Retail Services

SIR20212

Course Overview

Description

Average Course Fee: Not available
Average Course Duration: Not available

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail outlets. Individuals may work with some autonomy or in a team but usually under close supervision.

Job roles

Individuals with this qualification are able to perform roles, such as:

  • provide product and service advice in a retail store
  • sell products and services in a variety of retail settings
  • work as a checkout operator
  • check stock and replenish shelves
  • organise and maintain work areas and displays.
  • Possible job titles

  • sales assistant
  • customer service assistant
  • Student Outcomes

    Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

    Learn more

    Satisfied with Training

    Surveyed graduates of this course who were satisfied with the training.

    Improved Employment Status

    Surveyed graduates of this course who have an improved employment status, such as found work, new job, promotion, pay increase or setup/expansion of own business.

    Enrolled in Further Study

    Surveyed graduates of this course who have enrolled in additional training or education.

    Median Salary

    Data related to the median salary of graduates in their first ever full-time job is unavailable.

    Top 3 Occupational Outcomes

    Following are the top 3 occupation groups that surveyed graduates of this course are employed as:

    Sales Workers

    40.8%

    Sales Workers
    Labourers

    22.7%

    Labourers
    Community and Personal Service Workers

    13.0%

    Community and Personal Service Workers

    Top 3 Employing Industries

    Following are the top 3 industries that surveyed graduates of this course are employed in:

    Retail Trade

    37.3%

    Retail Trade
    Accommodation and Food Services

    32.4%

    Accommodation and Food Services
    Health Care and Social Assistance

    4.9%

    Health Care and Social Assistance

    All statistics are supplied by the National Centre for Vocational Education Research.

    Financial Assistance

    The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

    There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

     


    Learn More

    Subsidised Training

    The following highlighted state and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study this course. Please check with your preferred training provider to see if you are eligible.
    Select a state or territory for more information.

    VET Student Loans

    Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. The compulsory repayment threshold for the 2017-2018 income year is $55,874.

    Apprenticeships and Traineeships


    Australian Apprenticeships can provide a pathway to a career change for people looking to re-enter the workforce and for people who are currently working. Australian Apprenticeships combine work with training in a national recognised qualification.

    Unfortunately, this qualification is not currently available as an Australian Apprenticeship or Traineeship.


    Australian Apprenticeships Pathways

    Map of Australia Unavailable

    Feedback