Certificate IV in Public Safety (Emergency Communications Centre Operations) - PUA40119

Course Overview

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Description

The PUA40119 Certificate IV in Public Safety (Emergency Communications Centre Operations) provides individuals with general and specialist skills to operate effectively in an emergency communication centre supervisory role. The qualification includes the units of competency required by individuals who have a senior operator, team leader or supervisory role within an emergency communications centre.

The role of a supervisor in an Emergency Communications Centre is to manage the flow of timely and accurate information in response to emergency and non-emergency situations. This may include the dissemination of information to members of the public and emergency services agencies.

Individuals working at this level will apply knowledge and skills to demonstrate autonomy, judgement and limited responsibility in known or changing contexts and within established parameters.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

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Student Outcomes

Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

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Satisfied with Training

Percentage of graduates in the Engineering and Related Technologies field who were satisfied with the training (Certificate IV).

Improved Work Status

Percentage of graduates in the Engineering and Related Technologies field who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay (Certificate IV).

Salary

The middle of the range of salaries earned by graduates in the Engineering and Related Technologies field starting their first ever full-time job after graduating (Certificate IV).

Jobs

Graduates of the Engineering and Related Technologies field (Certificate IV) are most often employed as:

43.7%

Technicians and Trades Workers

20.8%

Machinery Operators and Drivers

11.3%

Community and Personal Service Workers

Industries

Graduates of the Engineering and Related Technologies field (Certificate IV) are most often employed in:

19.3%

Mining

18.9%

Transport, Postal and Warehousing

14.5%

Manufacturing

All statistics are supplied by the National Centre for Vocational Education Research.

Financial Assistance

The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

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Subsidised Training

State and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study certain courses.
Unfortunately, no subsidies are currently available for this course.

VET Student Loans

Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. Compulsory repayment threshold information is available on the Australian Taxation Office (ATO) website.

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Career Information

Career development is the ongoing process of managing your life, learning and work. It involves developing the skills and knowledge that enable you to plan and make informed decisions about your education, training and career choices.

Public Safety Career Pathway

Certificate IV in Public Safety (Emergency Communications Centre Operations) is in the Engineering and Related Technologies Field of Education. For more information about this kind of career, you can explore Public Safety.

Stream

Emergency Management

Certificate II

Certificate III

Certificate IV

Diploma

Advanced Diploma

Emergency Services Manager

Other courses in this pathway

Stream

Community Safety

Firefighting

State and Territory Emergency Services

Aquatic Search and Rescue

Note: Information provided as a guide only. Chart developed by the Australian Apprenticeships & Traineeships Information Service (aapathways.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Employment and Workplace Relations".

Australian Apprenticeships

Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

Unfortunately, this qualification is not currently available as an Australian Apprenticeship.

Australian Apprenticeships Pathways

Units & Packaging

A total of 11 units of competency comprising 3 core units listed below; plus 8 elective units from the general elective unit lists below Select at least 6 elective units from the elective lists below 1 elective unit from Group A 1 elective unit from Group B At least 4 elective units from Group C and/or D, of which no more than 3 elective units may be selected from Group D. Select the remaining 2 elective units from the elective unit lists below or from elsewhere within this training package or from another endorsed training package or from an accredited course. Elective units selected from outside the qualification must not duplicate content already covered by units in this qualification. Imported elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. Prerequisites attached to any of the units must be obtained and are additional to the number of units required for this qualification. Where a prerequisite is attached to a unit it is identified by the symbol ∟.
Core units
PUACOM001	Communicate in the workplace
PUAECO009	Coordinate emergency communications centre operations
PUAECO010	Maintain standards of emergency service delivery
Group A: Work, Health and Safety
BSBWHS411	Implement and monitor WHS policies, procedures and programs
BSBWHS412	Assist with workplace compliance with WHS laws
BSBWHS413	Contribute to implementation and maintenance of WHS consultation and participation processes
BSBWHS414	Contribute to WHS risk management
BSBWHS416	Contribute to workplace incident response
Group B: Supervision
BSBLDR411	Demonstrate leadership in the workplace
PUATEA003	Lead, manage and develop teams
Group C: General
BSBOPS402	Coordinate business operational plans
BSBSTR402	Implement continuous improvement
BSBWHS520	Manage implementation of emergency procedures
HLTWHS006	Manage personal stressors in the work environment
PUAAMS006	Coordinate search and rescue resources
PUAAMS007	Coordinate search and rescue operations
PUAAMS008	Manage search and rescue operations
PUACOM012	Liaise with media at a local level
PUAECO011	Support logistics in the field
PUAOPE015	Conduct briefings and debriefings
Group D: Training and Assessment
TAEASS311	Contribute to assessment
TAEASS412	Assess competence
TAEASS413	Participate in assessment validation
TAEDEL311	Provide work skill instruction
TAEDEL414	Mentor in the workplace

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USI

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Labour Market

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