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Diploma of Information Technology

ICT50115
Average Course Fee: $10000
Average Duration: 1 Year

This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Diploma in the field of Information Technology'

82.8%

Satisfied with the training
59.2%

Received job-related
benefits from training
Ict Support Technicians ( ANZSCO code 313100)
Expected job openings
Expected job openings are: above average Low Below average Average Above average High
Above average
50,500 persons were employed as ICT Support Technicians in 2015. Job openings over the next 5 years are expected to be between 25,001 and 50,000.
Average weekly full time earnings
Average weekly full time earnings are: average Low Below average Average Above average High
Average
Average weekly full time earnings before tax for ICT Support Technicians in 2014 are: $1,263. Average earnings for all occupations are: $1,200
Source: Department of Employment. For full details on ICT Support Technicians visit Job Outlook
  • Ict Support Technicians is part of the ICT Support Technicians group of occupations. Labour market information in this section relates to that group.

This course is eligible for a VET Student Loan from the Australian Government to assist you with paying for your tuition fees. Your initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once you start earning over a certain amount. The compulsory repayment threshold for the 2016-2017 income year is $54,869.

For more information, visit the Department of Education and Training or StudyAssist.

This qualification is available as an Australian Apprenticeship in the states and territories shown by blue colouring in the table below.

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC
For more information on apprenticeship pathways, please visit this course on aapathways.com.au
This course may be subsidised in the following state and territories

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC

For more information about financial support and subsidies for training, please refer to the Financial assistance page

Total number of units = 20

4 core units plus

16 elective units

The elective units consist of:

  • up to 16 units from the specialist elective groups below, with a maximum of 5 units from any one group:
    Group A Networking
    Group B Programming
    Group C IT support
    Group D Web design and development
    Group E Digital games
    Group F Digital media technologies
    Group G Project management
  • up to 5 from elsewhere in ICT Information and Communications Technology Training Package or any other Training Package or accredited course at Diploma or Advanced Diploma level.
  • The elective units chosen must be relevant to the work outcome and meet local industry needs.

    Core units

    BSBSUS501 Develop workplace policy and procedures for sustainability

    BSBWHS501 Ensure a safe workplace

    ICTICT509 Gather data to identify business requirements

    ICTICT511 Match ICT needs with the strategic direction of the enterprise

    Specialist elective units

    Group A Networking

    ICTNWK501 Plan, implement and test enterprise communication solutions

    ICTNWK502 Implement secure encryption technologies

    ICTNWK503 Install and maintain valid authentication processes

    ICTNWK504 Design and implement an integrated server solution

    ICTNWK505 Design, build and test a network server

    ICTNWK506 Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network

    ICTNWK507 Install, operate and troubleshoot medium enterprise routers

    ICTNWK508 Install, operate and troubleshoot medium enterprise switches

    ICTNWK509 Design and implement a security perimeter for ICT networks

    ICTNWK510 Develop, implement and evaluate system and application security

    ICTNWK511 Manage network security

    ICTNWK513 Manage system security

    ICTNWK514 Model preferred system solutions

    ICTNWK515 Develop configuration management protocols

    ICTNWK516 Determine best-fit topology for a local network

    ICTNWK517 Determine best-fit topology for a wide area network

    ICTNWK518 Design an enterprise wireless local area network

    ICTNWK519 Design an ICT security framework

    ICTNWK520 Design ICT system security controls

    ICTNWK521 Install, configure and test a payment gateway

    ICTNWK522 Build decks using wireless markup language

    ICTNWK524 Install and configure network access storage devices

    ICTNWK525 Configure an enterprise virtual computing environment

    ICTNWK527 Manage an enterprise virtual computing environment

    ICTNWK529 Install and manage complex ICT networks

    ICTNWK531 Configure an internet gateway

    ICTNWK532 Identify and resolve network problems

    ICTNWK533 Configure and manage advanced virtual computing environments

    ICTNWK534 Monitor and troubleshoot virtual computing environments

    ICTNWK535 Install an enterprise virtual computing environment

    ICTNWK614 Manage ICT security

    ICTNWK615 Design and configure desktop virtualisation

    Group B Programming

    ICTPRG501 Apply advanced object-oriented language skills

    ICTPRG502 Manage a project using software management tools

    ICTPRG503 Debug and monitor applications

    ICTPRG504 Deploy an application to a production environment

    ICTPRG505 Build advanced user interface

    ICTPRG506 Design application architecture

    ICTPRG507 Implement security for applications

    ICTPRG508 Create mashups

    ICTPRG509 Build using rapid application development

    ICTPRG510 Maintain custom software

    ICTPRG511 Monitor and support data conversion to new ICT system

    ICTPRG512 Prepare for the build phase of an ICT system

    ICTPRG513 Coordinate the build phase of an ICT system

    ICTPRG514 Prepare for software development using rapid application development

    ICTPRG515 Review developed software

    ICTPRG516 Develop integration blueprint for ICT systems

    ICTPRG517 Install, test and evaluate pilot version of ICT system

    ICTPRG518 Monitor the system pilot

    ICTPRG523 Apply advanced programming skills in another language

    ICTPRG524 Develop high-level object-oriented class specifications

    ICTPRG525 Build Java applets

    ICTPRG526 Maintain functionality of legacy code programs

    ICTPRG527 Apply intermediate object-oriented language skills

    ICTPRG528 Perform ICT data conversion

    ICTPRG601 Develop advanced mobile multi-touch applications

    ICTSAD501 Model data objects

    ICTSAD502 Model data processes

    ICTSAD503 Minimise risk of new technologies to business solutions

    Group C IT Support

    ICTICT501 Research and review hardware technology options for organisations

    ICTICT502 Develop detailed component specifications from project specifications

    ICTICT503 Validate quality and completeness of system design specifications

    ICTICT504 Confirm transition strategy for a new system

    ICTICT506 Implement process re-engineering strategies

    ICTICT507 Select new technology models for business

    ICTICT510 Determine appropriate ICT strategies and solutions

    ICTICT512 Plan process re-engineering strategies for business

    ICTICT514 Identify and manage the implementation of current industry-specific technologies

    ICTICT515 Verify client business requirements

    ICTSAD506 Produce a feasibility report

    ICTSAS501 Develop, implement and evaluate an incident response plan

    ICTSAS502 Establish and maintain client user liaison

    ICTSAS503 Perform systems tests

    ICTSAS504 Develop and conduct client acceptance test

    ICTSAS505 Review and update disaster recovery and contingency plans

    ICTSAS506 Update ICT system operational procedures

    ICTSAS507 Implement and evaluate systems for regulatory and standards compliance

    ICTSAS509 Provide client ICT support services

    ICTSAS510 Review and develop ICT maintenance strategy

    ICTSAS511 Prioritise ICT change requests

    ICTSAS512 Review and manage delivery of maintenance services

    ICTSAS513 Develop detailed test plans

    ICTSAS515 Manage the testing process

    ICTSAS517 Use network tools

    ICTSAS518 Install and upgrade operating systems

    Group D Web design and development

    ICTWEB411 Produce basic client-side script for dynamic web pages

    ICTWEB429 Create a markup language document to specification

    ICTWEB501 Build a dynamic website

    ICTWEB502 Create dynamic web pages

    ICTWEB503 Create web-based programs

    ICTWEB504 Build a document using eXtensible markup language

    ICTWEB505 Develop complex web page layouts

    ICTWEB506 Develop complex cascading style sheets

    ICTWEB507 Customise a complex ICT content management system

    ICTWEB508 Develop website information architecture

    ICTWEB509 Use site server tools for transaction management

    ICTWEB510 Analyse information and assign meta tags

    ICTWEB511 Implement quality assurance process for websites

    ICTWEB512 Administer business websites and servers

    ICTWEB515 Implement and use web services

    ICTWEB516 Research and apply emerging web technology trends

    Group E Digital games

    ICTGAM501 Create design concepts for digital games and 3-D media

    ICTGAM503 Create a complex 3-D interactive computer game

    ICTGAM504 Manage interactive media production

    ICTGAM506 Create complex code for mobile game devices

    ICTGAM507 Develop intermediate 3-D software for games and interactive media

    ICTGAM508 Develop complex 3-D software for games and interactive media

    ICTGAM509 Design interactive 3-D applications for scientific and mathematical modelling

    ICTGAM510 Prepare games for different platforms and delivery modes

    ICTGAM511 Manage testing of games and interactive media

    ICTGAM512 Create and implement designs for a 3-D games environment

    ICTGAM514 Design and create models for a 3-D and digital effects environment

    ICTGAM515 Design and create advanced particles, fluids and bodies for 3-D digital effects

    ICTGAM516 Animate a 3-D character for digital games

    ICTGAM517 Produce a digital animation sequence

    ICTGAM518 Animate physical attributes of models and elements

    ICTGAM519 Manage technical art and rigging in 3-D animation

    ICTGAM520 Create and combine 3-D digital games and components

    ICTGAM521 Create interactive 3-D environments for digital games

    ICTGAM522 Complete digital editing for the 3-D and digital effects environment

    ICTGAM523 Collaborate in the design of 3-D game levels and environments

    ICTGAM524 Integrate multiple data sources into interactive 3-D environments

    ICTGAM525 Apply digital texturing for the 3-D environment in digital games

    ICTGAM526 Create complex 3-D characters for games

    ICTGAM527 Integrate database with online game

    ICTGAM529 Analyse business opportunities in the digital games environment

    Group F Digital media technologies

    BSBCRT501 Originate and develop concepts

    CUADIG502 Design digital applications

    CUADIG503 Design e-learning resources

    CUADIG507 Design digital simulations

    CUAPHI504 Employ specialised imaging technologies

    CUAPOS201 Perform basic vision and sound editing

    CUAPOS401 Edit screen content for fast turnaround

    CUASOU307 Record and mix a basic music demo

    CUASOU504 Produce sound recordings

    ICTDMT501 Incorporate and edit digital video

    ICTICT406 Build a graphical user interface

    ICTICT419 Work effectively in the digital media industry

    Group G Project management

    ICTPMG501 Manage ICT projects

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    The following occupations relate to this qualification.

    General Application Support Officer
    IT Office Manager
    The following industry sectors relate to this qualification.

    Business Administration
    Business Services
    Information and Telecommunications
    Information Technology
    Information Technology Support Services
    Quality Auditing



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    Course summary
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    Training provider summary
    This training organisation provides:
      Delivery and assessment services.
      Assessment only services.
      Courses of study through Australian Apprenticeships and Traineeships.
      Recognition for prior learning.
      Financial assistance via VET Student Loans.
    Training provider type
    Registration status
    Subsidies
    This training provider is authorised to deliver subsidised courses in the following states and territories
    1. ACT
      ACT
    2. NSW
      NSW
    3. NT
      NT
    4. QLD
      QLD
    5. SA
      SA
    6. TAS
      TAS
    7. VIC
      VIC
    8. WA
      WA
    Training options
    This training provider offers courses in the following delivery modes:

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    Facilities
    Services
    Name
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    Email
    Address
    Training organisation website
    Course enrolment webpage
    APPLY FOR THIS COURSE

    RTO Code: | Type: | Operating since
    Course fee: not provided
    Subsidies available
    VET Student Loan eligible
    Duration: not provided
    Available online
    This organisation only provides assessment services for this course
    *Information is provided by the RTO, no warranty is given by the Commonwealth as to the accuracy or reliability of the information.

    Course always available

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of deliveryItem.Radius Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    This RTO can offer VET Student Loans for certain approved courses. A VET Student Loan is a capped loan from the Australian Government to help you pay your tuition fees. Your initial loan debt amount (loan and loan fee, if applicable), plus indexation, must be paid back once you start earning over a certain amount. The amount for the 2016-2017 income year is $54,869.

    For more information, visit the Department of Education and Training or StudyAssist.


    Contact information
    Name
    Phone
    Fax
    Address
    Training organisation website Campus website
    Student outcomes for similar courses

    These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Diploma in the field of Information Technology'

    40.4%

    Of people who were not employed before starting their course were employed after completing it.
    21.1 %

    Of those employed after training, were in the same occupation as their course.
    Professionals
    31.1%
    Professionals
    Technicians and Trades Workers
    23.4%
    Technicians and Trades Workers
    Labourers
    16.0*%
    Labourers
    Median salary of those employed in their first full-time job
    (includes those employed prior to training)

    $37,700

    $44,300


    Destination
    after training
    This
    course
    Similar
    courses
    All Diploma courses
    Employed or in further study after training (%) - 80.5 88.1
    Employment outcomes:
    Employed (%)
    Full-time (%)
    Part-time (%)
     
    -
    -
    -
     
    56.8
    26.8
    30
     
    78.4
    46.3
    31.9
    Further study outcomes:
    Enrolled at University (%)
    Enrolled at TAFE (%)
    Enrolled at Other provider (%)
     
    -
    -
    -
     
    24.3
    12.9
    7.5*
     
    15.2
    6.6
    13.2
    Satisfied with the training (%) - 82.8 84.3
    Received job-related benefits from training (%) - 59.2 63.7
    Received personal benefits from training (%) - 95.4 94.8
    Achieved main reason for undertaking training (%) - 73.3 82
    Recommend the training to other (%) - 88.9 90.1

    Employment
    status
    This
    course
    Similar
    courses
    All Diploma courses
    Median salary (Full-time) ($) - 37 700 44 300
    Top Occupations (%):
    Professionals
    Technicians and Trades Workers
    Labourers
     
     
    31.1
    23.4
    16.0*
     
    30.7
    21.6
    14.5
    Top Industries (%):
    Professional, Scientific and Technical Services
    Accommodation and Food Services
    Education and Training
     
     
    27.3
    9.5*
    8.3*
     
    28.6
    10.3
    7.8

    Employment
    status
    This
    course
    Similar
    courses
    All Diploma courses
    Employed after training (%) - 76.9 89.3
    Median salary (Employed full-time) ($) - 37 800 46 800
    Enrolled in further study (%) - 40.5 33.3
    Satisfied with the training (%) - 82.6 84.6
    Achieved main reason for undertaking training (%) - 81.2 84.9

    Employment
    status
    This
    course
    Similar
    courses
    All Diploma courses
    Employed after training (%) - 40.4 43.4
    Median salary (Employed full-time) ($) - 26 400 39 000
    Enrolled in further study (%) - 49 40.1
    Satisfied with the training (%) - 82.4 83.8
    Achieved main reason for undertaking training (%) - 68.5 73.3

    Please Note:
    All statistics are supplied by the National Centre for Vocational Education Research.
    * The estimate has a relative standard error greater than 25% and therefore should be used with caution.
    ** NCVER does not report on estimates based on less than 5 respondents because the estimates are unreliable.
    For more information, please refer to the Statistics Explained page.

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    Professional, Scientific and Technical Services
    27.3
    Professional, Scientific and Technical Services
    Accommodation and Food Services
    9.5*
    Accommodation and Food Services
    Education and Training
    8.3*
    Education and Training
    Information and Communications Technology
    Stream Certificate II Certificate III Certificate IV Diploma Advanced Diploma
    ICT Hardware & Software Maintenance and Support          
    ICT Systems & Database Design and Administration          
    Telecommunication Networks          
    IT Networks & Security          
    Telecommunications          
    Multimedia Design & Creation          
    NBN          

    Note: Information provided as a guide only.  Chart developed by the Australian Apprenticeships & Traineeships Information Service (aatinfo.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Education and Training".