Certificate IV in Information Technology Support

ICA40211

Course Overview

Average Course Fee: Not available

No training providers have entered fees on My Skills for this course. 

Please contact individual training providers directly to compare course fees.

Average Course Duration: Not available

No training providers have entered durations on My Skills for this course. 

Please contact individual training providers directly to compare course durations. A guide to durations can be found at Australian Qualifications Framework.

Description

This qualification provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of service desk, database, sustainability and network support to suit particular needs.

Job roles

Possible job titles relevant to this qualification include:

  • customer support
  • database support
  • help desk specialist
  • network support technician
  • PC support technician
  • technical support - sustainability
  • user support technician.
  • Student Outcomes

    Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

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    Satisfied with Training

    Percentage of graduates in the Information Technology field who were satisfied with the training (Certificate IV).

    Improved Work Status

    Percentage of graduates in the Information Technology field who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay (Certificate IV).

    Salary

    The middle of the range of salaries earned by graduates in the Information Technology field starting their first ever full-time job after graduating (Certificate IV).

    Jobs

    Graduates of the Information Technology field (Certificate IV) are most often employed as:

    Professionals

    29.6%

    Professionals
    Technicians and Trades Workers

    22.4%

    Technicians and Trades Workers
    Labourers

    12.0%

    Labourers

    Industries

    Graduates of the Information Technology field (Certificate IV) are most often employed in:

    Professional, Scientific and Technical Services

    25.5%

    Professional, Scientific and Technical Services
    Retail Trade

    16.3%

    Retail Trade
    Public Administration and Safety

    9.7%

    Public Administration and Safety

    All statistics are supplied by the National Centre for Vocational Education Research.

    Financial Assistance

    The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

    There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

     

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    JobTrainer

    If you are leaving school or looking for work, you may be able to study a free or low-fee course through JobTrainer.

    For information on courses and occupations that may be available in your region, please select your state or territory.

    Subsidised Training

    State and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study certain courses.
    Unfortunately, no subsidies are currently available for this course.

    VET Student Loans

    Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. The compulsory repayment threshold for the 2019-20 income year is $45,881.

    Australian Apprenticeships


    Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

    Unfortunately, this qualification is not currently available as an Australian Apprenticeship.


    Australian Apprenticeships Pathways

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