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15 units of competency are required for award of this qualification, including:
5 core units
10 elective units
A wide range of elective units is available, including:
Group A electives which are recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages
Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
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BSBMED301B Interpret and apply medical terminology appropriately
BSBWOR401A Establish effective workplace relationships
HLTHIR402D Contribute to organisational effectiveness in the health industry
HLTHIR506C Implement and monitor compliance with legal and ethical requirements
HLTWHS300A Contribute to WHS processes
All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.
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Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Electives are to be selected in line with the specified Packaging Rules. Employers may specify that certain electives are required to address identified workplace needs.
The following grouping of electives is intended to facilitate selection. Electives may be selected from one or more groups.
BSBMED401B Manage patient record keeping system
BSBRKG401B Review the status of a record
BSBRKG402B Provide information from and about records
BSBRKG403C Set up a business or records system for a small business
HLTCC401B Undertake complex clinical coding
(Note pre-requ: HLTCC301B)
HLTCC402B Complete highly complex clinical coding
(Note pre-requ: HLTCC401B)
HLTMAMP408B Administer the information management system of a medical practice
BSBADM409A Coordinate business resources
BSBHRM401A Review human resources functions
BSBHRM402A Recruit, select and induct staff
BSBWOR404B Develop work priorities
BSBWRK410A Implement industrial relations procedures
HLTCOM405D Administer a practice
SITXHRM003A Roster staff
BSBFIA402A Report on financial activity
BSBRES401A Analyse and present research information
BSBCUS401B Coordinate implementation of customer service strategies
BSBCUS402B Address customer needs
BSBCUS403B Implement customer service standards
HLTAMBFC402C Communicate in complex or difficult situations
(Note pre-requ: HLTAMBFC301D)
HLTCOM404C Communicate effectively with clients
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BSBAUD402B Participate in a quality audit
BSBINN301A Promote innovation in a team environment
BSBMGT402A Implement operational plan
BSBRSK501A Manage risk
BSBSUS501A Develop workplace policy and procedures for sustainability
BSBWOR402A Promote team effectiveness
CHCCS401C Facilitate responsible behaviour
CHCORG609D Manage projects and strategies
HLTCSD306D Respond effectively to behaviours of concern
CHCCS427A Facilitate adult learning and development
TAEASS402B Assess competence
TAEDEL402A Plan, organise and facilitate learning in the workplace
