Certificate II in Health Support Services

Course Overview

JobTrainer eligible course

This course is a JobTrainer eligible course. Learn more about JobTrainer.

State/TerritoryJobTrainer course fee Next start date
State/Territory: NSWJobTrainer course fee: $0Next start date: Contact the Training Provider for more information
State/Territory: QLDJobTrainer course fee: $0Next start date: Contact the Training Provider for more information
State/Territory: SAJobTrainer course fee: $85 - $300Next start date: 01/02/2022, 01/03/2022, 01/04/2022
State/Territory: VICJobTrainer course fee: Free or low-feeNext start date: Contact the Training Provider for more information
State/Territory: WAJobTrainer course fee: Free or low-feeNext start date: Contact the Training Provider for more information

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Average Course Fee: $2500

$2500 is the average course fee entered on My Skills by 16 training provider(s).

Not all training providers enter this information on My Skills. Contact each training provider directly for further information.

Average Course Duration: 1 Year

1 Year is the average course duration entered on My Skills by 20 training provider(s).

A guide to durations can be found at Australian Qualifications Framework. Not all training providers enter this information on My Skills. Contact each training provider directly for further information.

Australian Apprenticeships

This course is available as an Australian Apprenticeship. The fee and duration of an Australian Apprenticeship may differ in each state or territory – view more details.

Description

This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

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Student Outcomes

Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

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Satisfied with Training

Percentage of graduates of this course who were satisfied with the training.

Improved Work Status

Percentage of graduates of this course who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay.

Salary

The middle of the range of salaries earned by graduates of this course starting their first ever full-time job after graduating.

Jobs

Graduates of this course are most often employed as:

40.3%

Sales Workers

26.6%

Community and Personal Service Workers

19.7%

Labourers

Industries

Graduates of this course are most often employed in:

38.7%

Accommodation and Food Services

32.0%

Retail Trade

12.6%

Health Care and Social Assistance

All statistics are supplied by the National Centre for Vocational Education Research.

Financial Assistance

The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

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JobTrainer

If you are leaving school or looking for work, you may be able to study a free or low-fee course through JobTrainer.

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Subsidised Training

The following highlighted state and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study this course. Please check with your preferred training provider to see if you are eligible.
Select a state or territory for more information.

VET Student Loans

Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. The compulsory repayment threshold for the 2019-20 income year is $45,881.

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Career Information

Career development is the ongoing process of managing your life, learning and work. It involves developing the skills and knowledge that enable you to plan and make informed decisions about your education, training and career choices.

Health Career Pathway

Certificate II in Health Support Services is in the Health Field of Education. For more information about this kind of career, you can explore Health.

Stream

Health & Ancillary Services Assistance

Certificate II

Certificate III

Certificate IV

Medical Practice Assistant

Diploma

Advanced Diploma

Other courses in this pathway

Stream

Aboriginal and/or Torres Strait Islander Health Work

Allied Health Assistance

Dental

Enrolled Nursing

Pathology

General Business Operations

Public Health

Alternative Health Assistance

Ambulance

Technical Support

Certificate II

First Aid Responder

Certificate III

Note: Information provided as a guide only. Chart developed by the Australian Apprenticeships & Traineeships Information Service (aapathways.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Education and Training".

Australian Apprenticeships

Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

This qualification is available as an Australian Apprenticeship in the states and territories highlighted in blue on the map. For more information go to the Australian Apprenticeships Pathways website.

Australian Apprenticeships Pathways

Units & Packaging

Total number of units = 12

4 core units

8 elective units, consisting of:

at least 7 units from electives listed below

up to 1 unit from the electives listed below, any endorsed Training Package or accredited course – this unit must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the Certificate II in Health Support Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialisation:

ALL Group A electives must be selected for award of the Certificate II in Health Support Services (Cleaning)

ALL Group B electives must be selected for award of the Certificate II in Health Support Services (Laundry)

ALL Group C electives must be selected for award of the Certificate II in Health Support Services (Food Services)

ALL Group D electives must be selected for award of the Certificate II in Health Support Services (Grounds Maintenance)

ALL Group E electives must be selected for award of the Certificate II in Health Support Services (General Maintenance)

ALL Group F electives must be selected for award of the Certificate II in Health Support Services (Client Support)

ALL Group G electives must be selected for award of the Certificate II in Health Support Services (Health Administration)

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units

CHCCOM005	Communicate and work in health or community services
CHCDIV001	Work with diverse people
HLTINF001	Comply with infection prevention and control policies and procedures
HLTWHS001	Participate in workplace health and safety

Elective units

Group A electives – CLEANING specialisation

HLTHSS003	Perform general cleaning tasks in a clinical setting
CPPCLO2017A	Clean wet areas
CPPCLO2019A	Sort and remove waste and recyclable materials
CPPCLO2033A	Plan for safe and efficient cleaning activities
CPPCLO2035A	Maintain cleaning storage areas

Group B electives – LAUNDRY specialisation

HLTHSS006	Collect and manage linen stock at user-location
LMTLA2001A	Conduct safe handling of laundry chemicals
LMTLA2002A	Operate washing machines
LMTLA2006A	Perform conditioning and drying processes
LMTLA2009A	Inspect, fold and pack theatre linen

Group C electives – FOOD SERVICES specialisation

HLTFSE001	Follow basic food safety practices
HLTFSE002	Provide ward or unit based food preparation and distribution services
HLTFSE003	Perform kitchenware washing
HLTFSE009	Apply cook-freeze and reheating processes
SITXFSA202	Transport and store food

Group D electives – GROUNDS MAINTENANCE specialisation

AHCMOM204A	Undertake operational maintenance of machinery
AHCMOM304A	Operate machinery and equipment
AHCPGD203A	Prune shrubs and small trees
AHCPMG201A	Treat weeds
AHCPMG202A	Treat plant pests, diseases and disorders

Group E electives – GENERAL MAINTENANCE specialisation

HLTHSS002	Perform general maintenance and provide assistance to tradespersons
HLTHSS008	Perform routine servicing of plant, equipment and machinery
CPPCLO2019A	Sort and remove waste and recyclable materials
CPPCLO2037A	Clean external surfaces
FDFOP2016A	Work in a food handling area for non-food handlers

Group F electives – CLIENT SUPPORT specialisation

CHCCCS012	Prepare and maintain beds
CHCCCS020	Respond effectively to behaviours of concern
CHCCCS026	Transport individuals
HLTFSE002	Provide ward or unit based food preparation and distribution services
HLTHSS004	Handle and move equipment, goods and mail

Group G electives – HEALTH ADMINISTRATION specialisation

BSBADM101	Use business equipment and resources
BSBCUS201	Deliver a service to customers
BSBINM201	Process and maintain workplace information
BSBWOR202	Organise and complete daily work activities
BSBWOR204	Use business technology

Other electives

CHCCCS010	Maintain a high standard of service
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTFSE004	Serve cafeteria customers
HLTHSS005	Undertake routine stock maintenance
HLTHSS007	Handle medical gases safely
HLTWHS005	Conduct manual tasks safely
AHCCHM201A	Apply chemicals under supervision
AHCDRG201A	Maintain drainage systems
AHCNSY202A	Tend nursery plants
AHCPGD201A	Plant trees and shrubs
BSBFLM312	Contribute to team effectiveness
BSBITU201	Produce simple word processed documents
BSBITU202	Create and use spreadsheets
BSBWOR203	Work effectively with others
CPPCCL2007A	Perform basic stain removal
CPPCLO2001A	Maintain hard floor surfaces
CPPCLO2004A	Maintain carpeted floors
CPPCLO2015A	Maintain furniture, fittings and room dressing
CPPCLO3014A	Maintain ‘clean room’ environments
CPPCMN3001B	Participate in environmentally sustainable work practices
FNSACC301	Process financial transactions and extract interim reports
LMTLA2003A	Control washing extractor operation
LMTLA2004A	Perform linen rewash
LMTLA2005A	Operate hydro extractor
LMTLA2007A	Finish products for despatch
LMTLA2008A	Repair damaged laundry items
LMTLA2010A	Prepare products for storage or despatch
SITHCCC103	Prepare sandwiches (Note pre-reqs: SITXFSA101)
SITHCCC201	Produce dishes using basic methods of cookery (Note pre-reqs: SITXFSA101)
SITHCCC202	Produce appetisers and salads (Note pre-reqs: SITXFSA101)
SITHCCC203	Produce stocks, sauces and soups (Note pre-reqs: SITXFSA101)
SITHCCC205	Produce cook-chill and cook-freeze foods (Note pre-reqs: SITXFSA101)
SITHKOP101	Clean kitchen premises and equipment (Note pre-reqs: SITXFSA101)
SITXFSA101	Use hygienic practices for food safety
SITXINV202	Maintain the quality of perishable items (Note pre-reqs: SITXFSA101)
TLID2010	Operate a forklift

Training Providers

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USI

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Labour Market

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Course Overview

Student Outcomes

Satisfied with Training

Improved Work Status

Salary

Jobs

40.3%

26.6%

19.7%

Industries

38.7%

32.0%

12.6%

Financial Assistance

JobTrainer

Subsidised Training

VET Student Loans

Career Information

Health Career Pathway

Stream

Certificate II

Certificate III

Certificate IV

Diploma

Advanced Diploma

Other courses in this pathway

Stream

Certificate II

Certificate III

Certificate IV

Diploma

Advanced Diploma

Australian Apprenticeships

Units & Packaging

Training Providers

Need help choosing?

USI

Labour Market