Total number of units = 10
plus
, of which:
at least 5 must be from the elective units listed below and have the FNS code
up to 2 may be from the remaining listed elective units or any currently endorsed Certificate IV or above training package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
Core units
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSINC513 Identify and apply complex ethical decision making to workplace situations
FNSRSK411 Apply risk management strategies to own work
Elective units
Business banking
FNSBNK511 Manage banking and service strategy for small business customers
FNSBNK513 Provide business advisory services within a financial services context
FNSBNK522 Manage services in a Business Transaction Centre
FNSCUS513 Review business performance
FNSORG507 Manage client service and business information
Consumer lending
FNSCRD401 Assess credit applications
FNSCRD412 Establish and maintain appropriate security options for credit facilities
FNSCRD511 Respond to personal insolvency situations
FNSCRD513 Promote client understanding of the role and effective use of consumer credit
FNSCRD514 Identify and manage credit risk
FNSCRD515 Respond to corporate insolvency situations*
Customer service and relationships
BSBOPS505 Manage organisational customer service
FNSCUS504 Manage premium customer relationships
FNSCUS511 Develop and maintain professional relationships in financial services industry
FNSCUS512 Monitor clients’ financial requirements
FNSCUS515 Determine client financial requirements and expectations
FNSCUS516 Record and implement client instructions
FNSIAD511 Provide appropriate services, general advice and products to clients
FNSIAD512 Develop financial investment options and strategies for clients
Financial services
FNSFLT511 Assist customers to budget and manage own finances
FNSFLT512 Facilitate customer awareness of the Australian financial system and markets
FNSFLT513 Promote basic financial literacy in clients
FNSFLT514 Facilitate customer knowledge of personal financial statements
FNSFLT515 Facilitate knowledge of superannuation as an investment tool
FNSFMK509 Process transaction documentation
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSFMK521 Analyse financial markets and information
FNSINC412 Apply and maintain knowledge of financial products and services
FNSINC511 Conduct financial product research to support product recommendations
FNSINC514 Apply ethical frameworks and principles to make and act upon decisions
FNSISV417 Use medical terminology in an insurance context
FNSISV519 Analyse financial, medical and psychological claims assessments
FNSISV537 Review claims settlement policies and procedures
FNSORG501 Develop and manage a budget
FNSORG503 Develop a resource plan
FNSORG506 Prepare financial forecasts and projections
FNSORG508 Analyse and comment on management reports
FNSORG512 Develop, implement and monitor policy and procedures
FNSORG514 Develop, monitor and supervise work practices to meet financial services regulatory requirements
FNSORG515 Prepare financial reports to meet statutory requirements
FNSORG613 Establish and implement operational guidelines in financial services organisations
FNSORG614 Establish and manage outsourced services
FNSSAM521 Apply advanced techniques to provide financial products and services
Market analysis
BSBMKG541 Identify and evaluate marketing opportunities
FNSSAM503 Monitor market opportunities
FNSSAM512 Assess market needs and identify opportunities for new financial products and services
FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry
FNSSAM613 Tailor financial products to meet client needs
FNSSAM614 Establish agreements with intermediaries for product distribution
Risk management
FNSFMK520 Develop and monitor risk management strategies for client
FNSFMK524 Conduct work within financial markets organisational risk management framework
FNSRSK511 Undertake risk identification
FNSRSK512 Assess risks
FNSRSK611 Develop and implement risk mitigation plan
General
BSBAUD514 Interpret compliance requirements
BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements
BSBCNV511 Take instructions in relation to a conveyancing transaction
BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction
BSBCNV612 Identify and apply legal requirements for a conveyancing transaction
BSBHRM525 Manage recruitment and onboarding
BSBLDR522 Manage people performance
BSBLEG529 Apply legal principles in corporation law matters
BSBOPS502 Manage business operational plans
BSBPEF501 Manage personal and professional development
BSBPMG430 Undertake project work
BSBPMG536 Manage project risk
BSBPMG540 Manage project integration
BSBSTR501 Establish innovative work environments
BSBSTR502 Facilitate continuous improvement
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBWHS504 Manage WHS risks
BSBWHS513 Lead WHS risk management
BSBWHS517 Contribute to managing a WHS information system
FNSASICM513 Provide general advice in life insurance
FNSCMP501 Comply with financial services legislation
FNSILD501 Prepare a distribution plan
FNSILD502 Resource a distribution plan
FNSILD504 Implement and manage the distribution plan
FNSILF507 Manage group life insurance policy administration
FNSILF512 Underwrite complex risks
FNSILF514 Manage complex life insurance claims
FNSILF515 Manage ongoing disability claims
FNSILF516 Manage group life insurance claims
FNSISV503 Undertake post-loss risk management
FNSISV513 Provide decisions on legal liability and indemnity of a claim
FNSISV514 Review and update claim reserves in portfolio
FNSPRT513 Assess, allocate and supervise work within the personal trustee sector
*Note the following prerequisite unit requirements.
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FNSCRD515 Respond to corporate insolvency situations
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FNSCRD511 Respond to personal insolvency situations
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