Course Overview
No training providers have entered fees on My Skills for this course.
Please contact individual training providers directly to compare course fees.
16 Months is the average course duration entered on My Skills by 2 training provider(s).
A guide to durations can be found at Australian Qualifications Framework. Not all training providers enter this information on My Skills. Contact each training provider directly for further information.
This qualification is designed to reflect a range of the job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail and/or commercial financial services environments. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
