Total number of units = 12
plus
, of which:
all 3 units from at least one of the following groups must be completed:
Group A Claims management
Group B Return to life
Group C Underwriting
of the remaining elective units:
at least 5 must be from any of the elective groups below
up to 2 may be from this qualification or any currently endorsed Certificate III or above training package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
Core units
FNSPIM313 Work within the personal injury management sector
FNSPIM419 Maintain relationships with personal injury clients
Group A – Claims management
FNSPIM415 Manage personal injury case loads
FNSPIM434 Manage personal injury claims
FNSPIM505 Use medical knowledge in the management of personal injury claims
Group B – Return to life
FNSCUS411 Participate in negotiations
FNSPIM411 Plan and implement rehabilitation and return to life strategies
FNSPIM425 Facilitate recovery and return to life
Group C – Underwriting
FNSCRD413 Manage and recover bad and doubtful debts
FNSPIM407 Register policy
FNSPIM408 Renew and maintain policy
Group D – General
BSBINS401 Analyse and present research information
BSBLDR301 Support effective workplace relationships
BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS304 Deliver and monitor a service to customers
BSBPEF402 Develop personal work priorities
BSBPMG430 Undertake project work
CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
FNSCUS412 Resolve disputes
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSISV408 Manage handling and settlement of routine insurance claims for retail clients
FNSISV411 Evaluate insurance risk for business
FNSISV412 Underwrite insurance business
FNSISV417 Use medical terminology in an insurance context
FNSISV522 Work with legal teams to resolve non-routine and complex insurance claims
FNSPIM314 Assess and determine initial entitlements for personal injury claims
FNSPIM406 Develop and maintain knowledge of personal injury management insurance
FNSPIM410 Collect, assess and use information
FNSPIM423 Educate clients on personal injury management issues
FNSPIM424 Assist personal injury clients with job placement
FNSPIM509 Comply with regulatory frameworks
FNSPIM521 Develop return to work or injury management strategies
FNSPIM522 Facilitate workplace assessment with stakeholders for personal injury cases
PSPGEN051 Conduct evaluations
PSPINM003 Undertake initial rehabilitation assessments
PSPINM005 Conduct situational workplace assessments
PSPINM006 Develop return to work plans
PSPINM007 Implement and monitor return to work plans
PSPINM014 Contribute to a quality injury management system
