Skip to content
menu

Certificate IV in Personal Injury Management

FNS42115
Average Course Fee: Not available
Average Duration: Not available

This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of contexts within the personal injury management sector. It may involve supervision or leadership and guidance with some limited responsibility for others. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in claims management, return to work, underwriting and medical indemnity.

Licensing/Regulatory Information

No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.

These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Certificate IV in the field of Management and Commerce'

86.3%

Satisfied with the training
60.9%

Received job-related
benefits from training
Insurance Agent ( ANZSCO code 611211)
Expected job openings
Expected job openings are: below average Low Below average Average Above average High
Below average
11,000 persons were employed as Insurance Agents in 2015. Job openings over the next 5 years are expected to be between 5,001 and 10,000.
Average weekly full time earnings
Average weekly full time earnings are: below average Low Below average Average Above average High
Below average
Average weekly full time earnings before tax for Insurance Agents in 2014 are: $1,073. Average earnings for all occupations are: $1,200
Source: Department of Employment. For full details on Insurance Agents visit Job Outlook
This course may be subsidised in the following state and territories

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC

For more information about financial support and subsidies for training, please refer to the Financial assistance page

Total number of units = 13

3 core units plus

10 elective units

The elective units consist of:

  • all 4 units in one of the following streams:
  • Group A Claims management
  • Group B Return to work
  • Group C Underwriting
  • Group D Medical indemnity.
  • Of the remaining 6 units:

  • up to 4 may be from Group A, B, C, D or E
  • up to 2 may be from a Certificate III, Certificate IV or Diploma in any currently endorsed training package or accredited course.
  • The elective units chosen must be relevant to the work outcome and meet local industry needs.

    Note: Units selected from other training packages or accredited courses must not duplicate units selected from or available within the Financial Services or Business Services Training Packages.

    Core Units

    FNSCUS401 Participate in negotiations

    FNSCUS402 Resolve disputes

    FNSPIM409 Maintain customer relationship

    Elective Units

    Group A - Claims management

    FNSISV405 Analyse insurance claims

    FNSPIM303 Work within the personal injury management sector

    FNSPIM414 Manage personal injury claims

    FNSPIM415 Manage personal injury case loads

    Group B - Return to work

    FNSPIM303 Work within the personal injury management sector

    FNSPIM401 Plan and implement rehabilitation and return to work and health strategies

    FNSPIM405 Facilitate a return to work

    FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases

    Group C - Underwriting

    FNSCRD403 Manage and recover bad and doubtful debts

    FNSPIM303 Work within the personal injury management sector

    FNSPIM407 Register policy

    FNSPIM408 Renew and maintain policy

    Group D - Medical indemnity

    FNSISV407 Use medical terminology in an insurance context

    FNSPIM416 Work effectively in the medical indemnity sector

    FNSPIM417 Analyse medical indemnity claims

    FNSPIM512 Negotiate settlements for medical indemnity claims

    Group E - General

    BSBCUS301 Deliver and monitor a service to customers

    BSBFLM303 Contribute to effective workplace relationships

    BSBHRM604 Manage employee relations

    BSBLDR402 Lead effective workplace relationships

    BSBMGT401 Show leadership in the workplace

    BSBPMG522 Undertake project work

    BSBRES401 Analyse and present research information

    BSBWOR404 Develop work priorities

    CHCCOM002 Use communication to build relationships

    CHCDIV001 Work with diverse people

    FNSINC401 Apply principles of professional practice to work in the financial services industry

    FNSISV401 Evaluate risk for new business

    FNSISV402 Underwrite new business

    FNSISV404 Underwrite renewal business

    FNSISV512 Work with legal teams to resolve complex claims

    FNSPIM403 Educate clients on personal injury management issues

    FNSPIM404 Assist clients with job placement

    FNSPIM406 Develop and maintain knowledge of personal injury management insurance

    FNSPIM505 Use medical knowledge in the management of personal injury claims

    FNSPIM304 Assess and determine ongoing entitlements

    FNSPIM410 Collect, assess and use information

    FNSPIM413 Assist with preparations for conciliation and review hearings

    FNSPIM501 Develop a return to work or injury management strategy

    PSPGEN051 Conduct evaluations

    PSPINM003 Undertake initial rehabilitation assessments

    PSPINM005 Conduct situational workplace assessments

    PSPINM006 Develop return to work plans

    PSPINM007 Implement and monitor return to work plans

    PSPINM014 Contribute to a quality injury management system

    Read More

    Find a course unit



    The following occupations relate to this qualification.

    Injury Claims Team Leader
    Personal Injury Underwriting Agent
    Return to Work Officer
    The following industry sectors relate to this qualification.

    Business Administration
    Business Services
    Financial Services
    Financial Services
    Occupational Health & Safety
    Personal Injury Management
    Superannuation
    Workers Compensation



    Image See location of provider
    Image Compare two providers
    Performing Search

    Course fee: not provided $
    Duration : not provided  


    Training Provider Comparison

    Course summary
    This organisation only provides assessment services for this course
    For more information about this provider’s delivery of , please contact the training provider directly.
    Provider code:
    Course length:
    Study mode:
    Course available as an Australian Apprenticeship or Traineeship
    Provider description
    Course fees
    Duration
    Online delivery

    Online (training available online or via email submission)

    This provider has not supplied specific information about their delivery of

    Please contact them below for further details

    ENQUIRE NOW

    Training provider summary
    This training organisation provides:
      Delivery and assessment services.
      Assessment only services.
      Courses of study through Australian Apprenticeships and Traineeships.
      Recognition for prior learning.
      Financial assistance via VET Student Loans.
    Training provider type
    Registration status
    Subsidies
    This training provider is authorised to deliver subsidised courses in the following states and territories
    1. ACT
      ACT
    2. NSW
      NSW
    3. NT
      NT
    4. QLD
      QLD
    5. SA
      SA
    6. TAS
      TAS
    7. VIC
      VIC
    8. WA
      WA
    Training options
    This training provider offers courses in the following delivery modes:

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    Facilities
    Services
    Name
    Phone
    Fax
    Email
    Address
    Training organisation website
    Course enrolment webpage
    APPLY FOR THIS COURSE

    RTO Code: | Type: | Operating since
    Course fee: not provided
    Subsidies available
    VET Student Loan eligible
    Duration: not provided
    Available online
    This organisation only provides assessment services for this course

    Course always available

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of deliveryItem.Radius Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    This RTO can offer VET Student Loans for certain approved courses. A VET Student Loan is a capped loan from the Australian Government to help you pay your tuition fees. Your initial loan debt amount (loan and loan fee, if applicable), plus indexation, must be paid back once you start earning over a certain amount. The amount for the 2016-2017 income year is $54,869.

    For more information, visit the Department of Education and Training or StudyAssist.


    Contact information
    Name
    Phone
    Fax
    Address
    Training organisation website Campus website
    Student outcomes for similar courses

    These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Certificate IV in the field of Management and Commerce'

    49.5%

    Of people who were not employed before starting their course were employed after completing it.
    20.2 %

    Of those employed after training, were in the same occupation as their course.
    Clerical and Administrative Workers
    33.9%
    Clerical and Administrative Workers
    Professionals
    17%
    Professionals
    Managers
    13.9%
    Managers
    Median salary of those employed in their first full-time job
    (includes those employed prior to training)

    $46,800

    $52,100


    Destination
    after training
    This
    course
    Similar
    courses
    All Certificate IV courses
    Employed or in further study after training (%) - 89.3 91.4
    Employment outcomes:
    Employed (%)
    Full-time (%)
    Part-time (%)
     
    -
    -
    -
     
    82.9
    59.4
    23.4
     
    84.2
    55.2
    28.7
    Further study outcomes:
    Enrolled at University (%)
    Enrolled at TAFE (%)
    Enrolled at Other provider (%)
     
    -
    -
    -
     
    6.9
    7.8
    13.8
     
    7.7
    8.5
    15.4
    Satisfied with the training (%) - 86.3 85.6
    Received job-related benefits from training (%) - 60.9 62.4
    Received personal benefits from training (%) - 90.9 90.8
    Achieved main reason for undertaking training (%) - 82.7 84.7
    Recommend the training to other (%) - 90.3 90.4

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate IV courses
    Median salary (Full-time) ($) - 46 800 52 100
    Top Occupations (%):
    Clerical and Administrative Workers
    Professionals
    Managers
     
     
    33.9
    17
    13.9
     
    22.4
    20.5
    16.7
    Top Industries (%):
    Financial and Insurance Services
    Health Care and Social Assistance
    Retail Trade
     
     
    13.2
    12.3
    10.5
     
    21.1
    11.6
    10.9

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate IV courses
    Employed after training (%) - 90.9 91.8
    Median salary (Employed full-time) ($) - 46 900 52 200
    Enrolled in further study (%) - 28 30
    Satisfied with the training (%) - 86.6 85.5
    Achieved main reason for undertaking training (%) - 87 87.2

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate IV courses
    Employed after training (%) - 49.5 47.1
    Median salary (Employed full-time) ($) - 44 700 44 400
    Enrolled in further study ($) - 31.1 39.3
    Satisfied with the training (%) - 86 86.8
    Achieved main reason for undertaking training (%) - 66.5 73.3

    Please Note:
    All statistics are supplied by the National Centre for Vocational Education Research.
    * The estimate has a relative standard error greater than 25% and therefore should be used with caution.
    ** NCVER does not report on estimates based on less than 5 respondents because the estimates are unreliable.
    For more information, please refer to the Statistics Explained page.

    Return to top

    Financial and Insurance Services
    13.2
    Financial and Insurance Services
    Health Care and Social Assistance
    12.3
    Health Care and Social Assistance
    Retail Trade
    10.5
    Retail Trade
    Financial Services
    Stream Certificate II Certificate III Certificate IV Diploma Advanced Diploma
    Financial Planning          
    Banking and Credit Services          
    Superannuation          
    General          
    Insurance Services          
    Trust Administration          
    Accounting          

    Note: Information provided as a guide only.  Chart developed by the Australian Apprenticeships & Traineeships Information Service (aatinfo.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Education and Training".