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Certificate IV in Financial Services

FNS41815
Average Course Fee: $2800
Average Duration: 1 Year

This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended to meet the training needs of employees with roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification to meet their training needs. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.

Licensing/Regulatory Information

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Certificate IV in the field of Management and Commerce'

86.3%

Satisfied with the training
60.9%

Received job-related
benefits from training
This qualification is available as an Australian Apprenticeship in the states and territories shown by blue colouring in the table below.

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC
For more information on apprenticeship pathways, please visit this course on aapathways.com.au
This course may be subsidised in the following state and territories

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC

For more information about financial support and subsidies for training, please refer to the Financial assistance page

Total number of units = 13

1 core unit plus

12 elective units

The elective units consist of:

  • 8 from the electives below or from a Certificate IV in the FNS Training Package (a minimum of 6 units must have an FNS code).
  • Of the remaining 4 units:

  • up to 4 may be from the electives
  • up to 4 may be from a Certificate IV or Diploma qualification in any currently endorsed training package or accredited course
  • up to 2 may be from a Certificate III qualification in any currently endorsed training package or accredited course.
  • The elective units chosen must be relevant to the work outcome and meet local industry needs.

    Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, the specialist qualification and not the generic qualification must be awarded. This includes where applicable any entry requirements.

    Core Units

    FNSINC401 Apply principles of professional practice to work in the financial services industry

    Elective Units

    Group A

    Entry level skill units

    BSBWHS201 Contribute to health and safety of self and others

    BSBWOR203 Work effectively with others

    BSBWOR204 Use business technology

    Group B

    ASIC units

    FNSASIC301 Establish client relationship and analyse needs

    FNSASIC302 Develop, present and negotiate client solutions

    Group C

    General financial service units

    FNSACC402 Prepare operational budgets

    FNSACC403 Make decisions in a legal context

    FNSACC405 Maintain inventory records

    FNSBKG405 Establish and maintain a payroll system

    FNSBNK401 Coordinate a small business customer portfolio

    FNSBNK402 Align banking products with the needs of small business customers

    FNSBNK403 Provide services in a Business Transaction Centre

    FNSBNK404 Promote mobile banking services

    FNSBNK405 Provide mobile banking sales and service

    FNSBNK406 Manage customer visits

    FNSCUS401 Participate in negotiations

    FNSCUS402 Resolve disputes

    FNSFLT401 Be MoneySmart through a career in small business

    FNSFMK401 Reconcile financial transactions

    FNSFMK402 Develop and maintain knowledge of financial markets products

    FNSFMK403 Interpret financial markets information

    FNSFMK505 Comply with financial services legislation and industry codes of practice

    FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector

    FNSINC501 Conduct product research to support recommendations

    FNSORG401 Conduct individual work within a compliance framework

    FNSPIM410 Collect, assess and use information

    FNSRSK401 Implement risk management strategies

    FNSSAM401 Sell financial products and services

    FNSSAM402 Implement a sales plan

    FNSSAM403 Prospect for new clients

    FNSSUP409Provide specialist retirement income stream information to clients

    FNSSUP410 Establish and administer retirement income streams

    FNSSUP411 Terminate retirement income streams

    FNSSUP412 Determine impact of social security entitlements on retirement income

    FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients

    FNSSUP414 Develop and apply knowledge of aged care

    Group D

    Mortgage lending

    FNSCRD401 Assess credit applications

    FNSCRD402 Establish and maintain appropriate security

    FNSCRD403 Manage and recover bad and doubtful debts

    FNSCRD404 Utilise the legal process to recover outstanding debt

    FNSCRD405 Manage overdue customer accounts

    FNSCRD503 Promote understanding of the role and effective use of consumer credit

    Group E

    Generic units

    BSBADM405 Organise meetings

    BSBCMM401 Make a presentation

    BSBCOM401 Organise and monitor the operation of compliance management system

    BSBCOM402 Implement processes for the management of a breach in compliance requirements

    BSBCOM405 Promote compliance with legislation

    BSBCUE405 Survey stakeholders to gather and record information

    BSBCUS401 Coordinate implementation of customer service strategies

    BSBCUS402 Address customer needs

    BSBCUS403 Implement customer service standards

    BSBINM401 Implement workplace information system

    BSBITS401 Maintain business technology

    BSBITU402 Develop and use complex spreadsheets

    BSBLDR402 Lead effective workplace relationships

    BSBLDR403 Lead team effectiveness

    BSBLEG413 Identify and apply the legal framework

    BSBLEG415 Apply the principles of contract law

    BSBMGT401 Show leadership in the workplace

    BSBMGT403 Implement continuous improvement

    BSBMGT405 Provide personal leadership

    BSBPMG411 Apply project quality management techniques

    BSBPMG412 Apply project cost management techniques

    BSBPMG415 Apply project risk management techniques

    BSBREL402 Build client relationships and business networks

    BSBRES401 Analyse and present research information

    BSBRKG404 Monitor and maintain records in an online environment

    BSBRSK401 Identify risk and apply risk management processes

    BSBSMB407 Manage a small team

    BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control

    BSBWOR404 Develop work priorities

    TAEDEL402 Plan, organise and facilitate learning in the workplace

    TAEDEL404 Mentor in the workplace

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    The following occupations relate to this qualification.

    Bank Senior Officer
    Customer Service Officer (Financial Services)
    Finance Sector Supervisor
    Senior Accounts Officer
    The following industry sectors relate to this qualification.

    Accounting and Bookkeeping
    Business Services
    Customer Service
    Financial Services
    Insurance



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    Training Provider Comparison

    Course summary
    This organisation only provides assessment services for this course
    For more information about this provider’s delivery of , please contact the training provider directly.
    Provider code:
    Course length:
    Study mode:
    Course available as an Australian Apprenticeship or Traineeship
    Course and additional fees information
    Course fees
    Duration
    Online delivery

    Online (training available online or via email submission)

    This provider has not supplied specific information about their delivery of

    Please contact them below for further details

    ENQUIRE NOW

    Training provider summary
    This training organisation provides:
      Delivery and assessment services.
      Assessment only services.
      Courses of study through Australian Apprenticeships and Traineeships.
      Recognition for prior learning.
      Financial assistance via VET Student Loans.
    Training provider type
    Registration status
    Subsidies
    This training provider is authorised to deliver subsidised courses in the following states and territories
    1. ACT
      ACT
    2. NSW
      NSW
    3. NT
      NT
    4. QLD
      QLD
    5. SA
      SA
    6. TAS
      TAS
    7. VIC
      VIC
    8. WA
      WA
    Training options
    This training provider offers courses in the following delivery modes:

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    Facilities
    Services
    Name
    Phone
    Fax
    Email
    Address
    Training organisation website
    Course enrolment webpage
    APPLY FOR THIS COURSE

    RTO Code: | Type: | Operating since
    Course fee: not provided
    Subsidies available
    VET Student Loan eligible
    Duration: not provided
    Available online
    This organisation only provides assessment services for this course
    *Information is provided by the RTO, no warranty is given by the Commonwealth as to the accuracy or reliability of the information.

    Course always available

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of deliveryItem.Radius Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    This RTO can offer VET Student Loans for certain approved courses. A VET Student Loan is a capped loan from the Australian Government to help you pay your tuition fees. Your initial loan debt amount (loan and loan fee, if applicable), plus indexation, must be paid back once you start earning over a certain amount. The amount for the 2016-2017 income year is $54,869.

    For more information, visit the Department of Education and Training or StudyAssist.


    Contact information
    Name
    Phone
    Fax
    Address
    Training organisation website Campus website
    Student outcomes for similar courses

    These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Certificate IV in the field of Management and Commerce'

    49.5%

    Of people who were not employed before starting their course were employed after completing it.
    20.2 %

    Of those employed after training, were in the same occupation as their course.
    Clerical and Administrative Workers
    33.9%
    Clerical and Administrative Workers
    Professionals
    17%
    Professionals
    Managers
    13.9%
    Managers
    Median salary of those employed in their first full-time job
    (includes those employed prior to training)

    $46,800

    $52,100


    Destination
    after training
    This
    course
    Similar
    courses
    All Certificate IV courses
    Employed or in further study after training (%) - 89.3 91.4
    Employment outcomes:
    Employed (%)
    Full-time (%)
    Part-time (%)
     
    -
    -
    -
     
    82.9
    59.4
    23.4
     
    84.2
    55.2
    28.7
    Further study outcomes:
    Enrolled at University (%)
    Enrolled at TAFE (%)
    Enrolled at Other provider (%)
     
    -
    -
    -
     
    6.9
    7.8
    13.8
     
    7.7
    8.5
    15.4
    Satisfied with the training (%) - 86.3 85.6
    Received job-related benefits from training (%) - 60.9 62.4
    Received personal benefits from training (%) - 90.9 90.8
    Achieved main reason for undertaking training (%) - 82.7 84.7
    Recommend the training to other (%) - 90.3 90.4

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate IV courses
    Median salary (Full-time) ($) - 46 800 52 100
    Top Occupations (%):
    Clerical and Administrative Workers
    Professionals
    Managers
     
     
    33.9
    17
    13.9
     
    22.4
    20.5
    16.7
    Top Industries (%):
    Financial and Insurance Services
    Health Care and Social Assistance
    Retail Trade
     
     
    13.2
    12.3
    10.5
     
    21.1
    11.6
    10.9

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate IV courses
    Employed after training (%) - 90.9 91.8
    Median salary (Employed full-time) ($) - 46 900 52 200
    Enrolled in further study (%) - 28 30
    Satisfied with the training (%) - 86.6 85.5
    Achieved main reason for undertaking training (%) - 87 87.2

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate IV courses
    Employed after training (%) - 49.5 47.1
    Median salary (Employed full-time) ($) - 44 700 44 400
    Enrolled in further study (%) - 31.1 39.3
    Satisfied with the training (%) - 86 86.8
    Achieved main reason for undertaking training (%) - 66.5 73.3

    Please Note:
    All statistics are supplied by the National Centre for Vocational Education Research.
    * The estimate has a relative standard error greater than 25% and therefore should be used with caution.
    ** NCVER does not report on estimates based on less than 5 respondents because the estimates are unreliable.
    For more information, please refer to the Statistics Explained page.

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    Financial and Insurance Services
    13.2
    Financial and Insurance Services
    Health Care and Social Assistance
    12.3
    Health Care and Social Assistance
    Retail Trade
    10.5
    Retail Trade
    Financial Services

    Note: Information provided as a guide only.  Chart developed by the Australian Apprenticeships & Traineeships Information Service (aatinfo.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Education and Training".