Certificate III in Mercantile Agents - FNS30415

Course Overview

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Average Course Duration: Not available

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Description

This qualification is designed for individuals in job roles in the mercantile agents sector who apply a broad range of competencies using limited discretion and judgement while undertaking operations that may include debt collection, process serving and repossessions. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.

Licensing/Regulatory Information

No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Knowledge Guide Companion Volume for guidance on requirements.

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Student Outcomes

Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

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Satisfied with Training

Percentage of graduates in the Management and Commerce field who were satisfied with the training (Certificate III).

Improved Work Status

Percentage of graduates in the Management and Commerce field who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay (Certificate III).

Salary

The middle of the range of salaries earned by graduates in the Management and Commerce field starting their first ever full-time job after graduating (Certificate III).

Jobs

Graduates of the Management and Commerce field (Certificate III) are most often employed as:

29.6%

Clerical and Administrative Workers

24.6%

Sales Workers

11.6%

Community and Personal Service Workers

Industries

Graduates of the Management and Commerce field (Certificate III) are most often employed in:

23%

Accommodation and Food Services

20.3%

Retail Trade

11.8%

Health Care and Social Assistance

All statistics are supplied by the National Centre for Vocational Education Research.

Financial Assistance

The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

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Subsidised Training

State and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study certain courses.
Unfortunately, no subsidies are currently available for this course.

VET Student Loans

Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. Compulsory repayment threshold information is available on the Australian Taxation Office (ATO) website.

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Australian Apprenticeships

Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

Unfortunately, this qualification is not currently available as an Australian Apprenticeship.

Australian Apprenticeships Pathways

Units & Packaging

Total number of units = 12

8 core units plus

4 elective units

The elective units consist of:

2 from the electives below.

Of the remaining 2 units:

up to 2 may be from the electives

up to 2 may be from Certificate III or Certificate IV from a currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core Units

BSBFIA301 Maintain financial records

BSBFIA401 Prepare financial reports

BSBWOR204 Use business technology

FNSCUS402 Resolve disputes

FNSINC301 Work effectively in the financial services industry

FNSMCA301 Collect debts

FNSMCA303 Serve legal process

FNSMCA304 Locate subjects

Elective Units

Collections

FNSMCA401 Develop and document case recommendations

FNSMCA402 Initiate legal recovery of debts

Process serving and repossession

FNSMCA302 Repossess property

General

BSBCMM301 Process customer complaints

BSBCOM402 Implement processes for the management of a breach in compliance requirements

BSBPMG415 Apply project risk-management techniques

BSBWHS201 Contribute to health and safety of self and others

FNSINC401 Apply principles of professional practice to work in the financial services industry

Training Providers

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USI

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Labour Market

Labour market insights can help you make decisions about study and training, your first job.

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