This qualification is designed to reflect the job role of entry level employees within the personal injury management sector, who apply a broad range of competencies using limited discretion and judgement within the claims management function. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.
Licensing/Regulatory Information
No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.
These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Certificate III in the field of Management and Commerce'
Nil.
For more information about financial support and subsidies for training, please refer to the Financial assistance page
Total number of units = 13
7 core units
6 elective
The elective units consist of:
2 from the electives below.
Of the remaining 4 units:
up to 4 may be from the electives
up to 4 may be from Certificate III in a currently endorsed training package or accredited course
up to 2 may be from Certificate IV in a currently endorsed training package or accredited course.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Core Units
BSBCUS301 Deliver and monitor a service to customers
BSBWOR404 Develop work priorities
FNSPIM301 Process benefit payments
FNSPIM302 Determine claim liability
FNSPIM303 Work within the personal injury management sector
FNSPIM304 Assess and determine ongoing entitlements
FNSPIM410 Collect, assess and use information
Elective Units
BSBCUS403 Implement customer service standards
BSBCMM301 Process customer complaints
BSBWHS201 Contribute to health and safety of self and others
BSBWOR203 Work effectively with others
CHCCCS028 Provide client-centred support to people in crisis
FNSCUS401 Participate in negotiations
FNSPIM414 Manage personal injury claims
FNSPIM415 Manage personal injury case loads
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This organisation only provides assessment services for this course
For more information about this provider’s delivery of , please contact the training provider directly.
Provider code:
Course length:
Study mode:
Course available as an Australian Apprenticeship
or Traineeship
Course and additional fees information
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Online (training available online or via
email submission)
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This provider has not supplied specific information about their delivery of Please contact them below for further details |
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This training organisation provides:
Delivery and assessment services.
Assessment only services.
Courses of study through Australian
Apprenticeships and Traineeships.
Recognition for prior learning.
Financial assistance via VET Student Loans.
Training provider type
Registration status
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This training provider offers courses in the following delivery modes:
The following facilities are required at the training site:
Offsite training is avaliable in the following locations:
Within a radius of Km from
Limited to the following cities:
Limited to the following postcodes:
Online (training available online or via
email submission)
Distance (training available via correspondence)
Attendance required (training includes some
fixed-time online lectures or fixed time class components)
Fixed submission dates (assessment pieces
have set submission dates)
Self-paced (training has no set class times
of set submission dates)
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This RTO can offer VET Student Loans for certain approved courses. A VET Student Loan is a capped loan from the Australian Government to help you pay your tuition fees. Your initial loan debt amount (loan and loan fee, if applicable), plus indexation, must be paid back once you start earning over a certain amount. The amount for the 2016-2017 income year is $54,869.
For more information, visit the Department of Education and Training or StudyAssist.
These are the outcomes of graduates surveyed six months after completing their training for similar courses 'Certificate III in the field of Management and Commerce'
Of those employed after training, were in the same occupation as their course.
| Destination after training |
This course |
Similar courses |
All Certificate III courses |
|---|---|---|---|
| Employed or in further study after training (%) | - | 83.3 | 85.2 |
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Employment outcomes:
Employed (%)
Full-time (%)
Part-time (%)
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-
-
-
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75
43.1
31.7
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77.3
46.1
30.9
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Further study outcomes:
Enrolled at University (%)
Enrolled at TAFE (%)
Enrolled at Other provider (%)
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-
-
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7.2
9
14.1
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5
9.8
13.8
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| Satisfied with the training (%) | - | 84.1 | 86.1 |
| Received job-related benefits from training (%) | - | 59 | 70.9 |
| Received personal benefits from training (%) | - | 88.4 | 90.2 |
| Achieved main reason for undertaking training (%) | - | 79.1 | 83.6 |
| Recommend the training to other (%) | - | 88.6 | 90.5 |
| Employment status |
This course |
Similar courses |
All Certificate III courses |
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| Median salary (Full-time) ($) | - | 44 500 | 42 900 |
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Top Occupations (%):
Clerical and Administrative Workers
Sales Workers
Community and Personal Service Workers
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36.3
21.1
12.8
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27.4
26
13.1
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Top Industries (%):
Retail Trade
Accommodation and Food Services
Financial and Insurance Services
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18.2
12.4
12.1
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21
17.1
8.9
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| Employment status |
This course |
Similar courses |
All Certificate III courses |
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| Employed after training (%) | - | 91 | 89.8 |
| Median salary (Employed full-time) ($) | - | 43 400 | 46 100 |
| Enrolled in further study (%) | - | 29.2 | 27 |
| Satisfied with the training (%) | - | 84.3 | 85.8 |
| Achieved main reason for undertaking training (%) | - | 83.9 | 86.8 |
| Employment status |
This course |
Similar courses |
All Certificate III courses |
|---|---|---|---|
| Employed after training (%) | - | 40.8 | 50.3 |
| Median salary (Employed full-time) ($) | - | 46 900 | 40 000 |
| Enrolled in further study (%) | - | 32.5 | 31.7 |
| Satisfied with the training (%) | - | 83.6 | 86.1 |
| Achieved main reason for undertaking training (%) | - | 68.8 | 76.9 |
Please Note:
All statistics are supplied by the National Centre for Vocational Education Research.
* The estimate has a relative standard error greater than 25% and therefore should
be used with caution.
** NCVER does not report on estimates based on less than 5 respondents because the
estimates are unreliable.
For more information, please refer to the Statistics
Explained page.
| Stream | Certificate II | Certificate III | Certificate IV | Diploma | Advanced Diploma |
|---|---|---|---|---|---|
| Personal Injury Management Insurance |
| Stream | Certificate II | Certificate III | Certificate IV | Diploma | Advanced Diploma |
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| Financial Planning | |||||
| Banking and Credit Services | |||||
| Superannuation | |||||
| General | |||||
| Insurance Services | |||||
| Trust Administration | |||||
| Accounting |
Note: Information provided as a guide only. Chart developed by the Australian Apprenticeships & Traineeships Information Service (aatinfo.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Education and Training".
