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Certificate III in Financial Services

FNS30115
Average Course Fee: $2391
Average Duration: 8 Months

This qualification is designed to reflect the job role of entry level employees working across the entire financial services industry who perform duties relating to administrative, clerical and customer service roles in banking, credit management, insurance and retail financial services. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.

Licensing/Regulatory Information

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

These are the outcomes of graduates surveyed six months after completing their training for Certificate III in Financial Services

87.3%

Satisfied with the training
58.2%

Received job-related
benefits from training
This qualification is available as an Australian Apprenticeship in the states and territories shown by blue colouring in the table below.

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC
For more information on apprenticeship pathways, please visit this course on aapathways.com.au
This course may be subsidised in the following state and territories

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC

For more information about financial support and subsidies for training, please refer to the Financial assistance page

Total number of units = 13

4 core units plus

9 elective units

The elective units consist of:

  • 6 from the electives below.
  • Of the remaining 3 units:

  • up to 3 may be from electives
  • up to 3 may be from Certificate III or IV currently endorsed Training Package or accredited course.
  • The elective units chosen must be relevant to the work outcome and meet local industry needs.

    Core Units

    BSBWHS201 Contribute to health and safety of self and others

    BSBWOR203 Work effectively with others

    BSBWOR204 Use business technology

    FNSINC301 Work effectively in the financial services industry

    Elective Units

    BSBCUE203 Conduct customer engagement

    BSBCUE304 Provide sales solutions to customers

    BSBCMM301 Process customer complaints

    BSBCUS301 Deliver and monitor a service to customers

    BSBCUS403 Implement customer service standards

    BSBITU304 Produce spreadsheets

    BSBITU305 Conduct online transactions

    BSBITU306 Design and produce business documents

    BSBRKG303 Retrieve information from records

    BSBRKG304 Maintain business records

    BSBWOR301 Organise personal work priorities and development

    FNSACC301 Process financial transactions and extract interim reports

    FNSACC303 Perform financial calculations

    FNSACM302 Prepare, match and process receipts

    FNSACM303 Process payment documentation

    FNSASIC301 Establish client relationship and analyse needs

    FNSASIC302 Develop, present and negotiate client solutions

    FNSASIC303 Provide advice on First Home Saver Account deposit products and non-cash payments

    FNSASIC305 Provide Tier 2 personal advice in general insurance

    FNSCRD301 Process applications for credit

    FNSCRD302 Monitor and control accounts receivable

    FNSCRD405 Manage overdue customer accounts

    FNSCUS402 Resolve disputes

    FNSFLT301 Be MoneySmart

    FNSIAD301 Provide general advice on financial products and services

    FNSILF302 Process a life insurance application

    FNSILF303 Issue a life insurance policy

    FNSPRT302 Administer a non-complex estate

    FNSPRT303 Administer a non-complex trust

    FNSRTS301 Provide customer service in a retail agency

    FNSRTS302 Handle foreign currency transactions

    FNSRTS303 Balance retail transactions

    FNSRTS304 Administer debit card services

    FNSRTS305 Process customer accounts

    FNSRTS306 Process customer transactions

    FNSRTS307 Maintain Automatic Teller Machine (ATM) services

    FNSRTS308 Balance cash holdings

    FNSRTS309 Maintain main bank account

    FNSRTS401 Manage credit card services

    FNSRTS402 Prepare government returns and reports

    FNSSUP301 Process superannuation fund payments

    FNSSUP302 Establish, maintain and process superannuation records

    FNSSUP303 Process superannuation contributions

    FNSSUP304 Process superannuation rollover benefits

    FNSSUP305 Implement member investment instructions

    FNSSUP306 Terminate superannuation plans

    TAEDEL404 Mentor in the workplace

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    Find a course unit



    The following occupations relate to this qualification.

    Accounts Officer
    Payroll Officer
    The following industry sectors relate to this qualification.

    Accounting and Bookkeeping
    Business Administration
    Business Services
    Financial Services
    Government Administration
    Human Resource Management
    Local Government
    Local Government Regulation
    Superannuation



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    Training Provider Comparison

    Course summary
    This organisation only provides assessment services for this course
    For more information about this provider’s delivery of , please contact the training provider directly.
    Provider code:
    Course length:
    Study mode:
    Course available as an Australian Apprenticeship or Traineeship
    Course and additional fees information
    Course fees
    Duration
    Online delivery

    Online (training available online or via email submission)

    This provider has not supplied specific information about their delivery of

    Please contact them below for further details

    ENQUIRE NOW

    Training provider summary
    This training organisation provides:
      Delivery and assessment services.
      Assessment only services.
      Courses of study through Australian Apprenticeships and Traineeships.
      Recognition for prior learning.
      Financial assistance via VET Student Loans.
    Training provider type
    Registration status
    Subsidies
    This training provider is authorised to deliver subsidised courses in the following states and territories
    1. ACT
      ACT
    2. NSW
      NSW
    3. NT
      NT
    4. QLD
      QLD
    5. SA
      SA
    6. TAS
      TAS
    7. VIC
      VIC
    8. WA
      WA
    Training options
    This training provider offers courses in the following delivery modes:

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    Facilities
    Services
    Name
    Phone
    Fax
    Email
    Address
    Training organisation website
    Course enrolment webpage
    APPLY FOR THIS COURSE

    RTO Code: | Type: | Operating since
    Course fee: not provided
    Subsidies available
    VET Student Loan eligible
    Duration: not provided
    Available online
    This organisation only provides assessment services for this course
    *Information is provided by the RTO, no warranty is given by the Commonwealth as to the accuracy or reliability of the information.

    Course always available

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of deliveryItem.Radius Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    This RTO can offer VET Student Loans for certain approved courses. A VET Student Loan is a capped loan from the Australian Government to help you pay your tuition fees. Your initial loan debt amount (loan and loan fee, if applicable), plus indexation, must be paid back once you start earning over a certain amount. The amount for the 2016-2017 income year is $54,869.

    For more information, visit the Department of Education and Training or StudyAssist.


    Contact information
    Name
    Phone
    Fax
    Address
    Training organisation website Campus website
    Student outcomes for Certificate III in Financial Services

    These are the outcomes of graduates surveyed six months after completing their training for Certificate III in Financial Services

    90%

    Of people who were not employed before starting their course were employed after completing it.
    Clerical and Administrative Workers
    36.7 %

    Numerical Clerks

    Of those employed after training, were in the same occupation as their course.
    Clerical and Administrative Workers
    67%
    Clerical and Administrative Workers
    Sales Workers
    16.5%
    Sales Workers
    Professionals
    12.4*%
    Professionals
    Median salary of those employed in their first full-time job
    (includes those employed prior to training)

    $44,500

    $42,900


    Destination
    after training
    This
    course
    Similar
    courses
    All Certificate III courses
    Employed or in further study after training (%) 100 83.3 85.2
    Employment outcomes:
    Employed (%)
    Full-time (%)
    Part-time (%)
     
    97
    80.2
    16.8
     
    75
    43.1
    31.7
     
    77.3
    46.1
    30.9
    Further study outcomes:
    Enrolled at University (%)
    Enrolled at TAFE (%)
    Enrolled at Other provider (%)
     
    -
    -
    9.9*
     
    7.2
    9
    14.1
     
    5
    9.8
    13.8
    Satisfied with the training (%) 87.3 84.1 86.1
    Received job-related benefits from training (%) 58.2 59 70.9
    Received personal benefits from training (%) 81 88.4 90.2
    Achieved main reason for undertaking training (%) 88.3 79.1 83.6
    Recommend the training to other (%) 94.2 88.6 90.5

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate III courses
    Median salary (Full-time) ($) - 44 500 42 900
    Top Occupations (%):
    Clerical and Administrative Workers
    Sales Workers
    Professionals
     
    67
    16.5
    12.4*
     
    36.3
    21.1
    12.8
     
    27.4
    26
    13.1
    Top Industries (%):
    Financial and Insurance Services
     
    89.5
     
    18.2
     
    21

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate III courses
    Employed after training (%) - 91 89.8
    Median salary (Employed full-time) ($) - 43 400 46 100
    Enrolled in further study (%) - 29.2 27
    Satisfied with the training (%) - 84.3 85.8
    Achieved main reason for undertaking training (%) - 83.9 86.8

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate III courses
    Employed after training (%) 90 40.8 50.3
    Median salary (Employed full-time) ($) - 46 900 40 000
    Enrolled in further study (%) 13.9 32.5 31.7
    Satisfied with the training (%) - 83.6 86.1
    Achieved main reason for undertaking training (%) - 68.8 76.9

    Please Note:
    All statistics are supplied by the National Centre for Vocational Education Research.
    * The estimate has a relative standard error greater than 25% and therefore should be used with caution.
    ** NCVER does not report on estimates based on less than 5 respondents because the estimates are unreliable.
    For more information, please refer to the Statistics Explained page.

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    Financial and Insurance Services
    89.5
    Financial and Insurance Services
    Financial Services
    Stream Certificate II Certificate III Certificate IV Diploma Advanced Diploma
    Banking and Credit Services          
    Superannuation          
    Insurance Services          
    Trust Administration          

    Note: Information provided as a guide only.  Chart developed by the Australian Apprenticeships & Traineeships Information Service (aatinfo.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Education and Training".