Certificate II in Information and Cultural Services

CUA20520
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Course Overview

Average Course Fee: Not available

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Average Course Duration: Not available

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Australian Apprenticeships
This course is available as an Australian Apprenticeship. The fee and duration of an Australian Apprenticeship may differ in each state or territory – view more details.
Description

This qualification reflects the role of individuals who perform mainly routine tasks using limited practical skills and fundamental operational knowledge in administrative and assistant type roles, including in galleries, museums and libraries. They possess the skills to work in a defined context under direct supervision with limited opportunities to work autonomously.

The job roles that relate to this qualification may include cultural services customer service officers and library assistants.

Licensing, legislative, regulatory or certification considerations

Qualification

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Units of competency in qualification

Some individual units of competency may have their own licensing, legislative, regulatory or certification requirements. Users must check individual units of competency for licensing, legislative, regulatory or certification requirements relevant to that unit.

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Student Outcomes

Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

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Satisfied with Training

Percentage of graduates in the Society and Culture field who were satisfied with the training (Certificate II).

Improved Work Status

Percentage of graduates in the Society and Culture field who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay (Certificate II).

Salary

The middle of the range of salaries earned by graduates in the Society and Culture field starting their first ever full-time job after graduating (Certificate II).

Jobs

Graduates of the Society and Culture field (Certificate II) are most often employed as:

Community and Personal Service Workers

41.7%

Community and Personal Service Workers
Sales Workers

16.7%

Sales Workers
Labourers

13.4%

Labourers

Industries

Graduates of the Society and Culture field (Certificate II) are most often employed in:

Public Administration and Safety

25.4%

Public Administration and Safety
Accommodation and Food Services

20%

Accommodation and Food Services
Retail Trade

16%

Retail Trade

All statistics are supplied by the National Centre for Vocational Education Research.

Financial Assistance

The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

 

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Subsidised Training

The following highlighted state and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study this course. Please check with your preferred training provider to see if you are eligible.
Select a state or territory for more information.

VET Student Loans

Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. Compulsory repayment threshold information is available on the Australian Taxation Office (ATO) website.

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Career Information

Career development is the ongoing process of managing your life, learning and work. It involves developing the skills and knowledge that enable you to plan and make informed decisions about your education, training and career choices.


Creative Arts and Culture Career Pathway

Certificate II in Information and Cultural Services is in the Society and Culture Field of Education. For more information about this kind of career, you can explore Creative Arts and Culture.


Stream

Arts Administration and Services

Certificate II

Certificate III

Certificate IV

Diploma

Advanced Diploma

Stream

Dance
Musical Theatre
Community Theatre and Events
Music Industry
Visual Arts
Aboriginal and Torres Strait Islander Cultural Arts
Screen and Media
Live Production and Services
Design

Certificate II

Certificate III

Certificate IV

Diploma

Advanced Diploma

Note: Information provided as a guide only. Chart developed by the Australian Apprenticeships & Traineeships Information Service (aapathways.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Employment and Workplace Relations".



Australian Apprenticeships


Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

This qualification is available as an Australian Apprenticeship in the states and territories highlighted in blue on the map. For more information go to the Australian Apprenticeships Pathways website.

 


Australian Apprenticeships Pathways

Map of Australia ACTNSWNTQLDSATASVICWA

Training Providers

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USI

All students undertaking nationally recognised training must have a USI in order to receive a qualification.

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Labour Market

Labour market insights can help you make decisions about study and training, your first job.

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First released in: CUA Creative Arts and Culture Training Package

Supersedes: CUA20515 Certificate II in Information and Cultural Services