12 units of competency are required for this qualification, including:
8 core units
4 elective units
A wide range of elective units is available, including:
Group A electives which are recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on TGA or other public listing
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CHCCOM403A Use targeted communication skills to build relationships
CHCCONS504C Assist families to self manage contact
CHCCS422B Respond holistically to client issues and refer appropriately
CHCDFV301A Recognise and respond appropriately to domestic and family violence
CHCFAM503B Work with a child focused approach
CHCFAM505B Operate in a family law environment
CHCFAM519B Prepare client court reports
CHCORG506E Coordinate the work environment
All workers undertaking children's contact services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
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Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or more of the following electives is recommended:
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
PSPMNGT605B Manage diversity
Electives are to be selected in line with specified Packaging Rules. The following list of electives is intended to facilitate the selection of electives. Employers may specify that certain electives are required to address specific workplace needs.
CHCCS513C Maintain an effective community sector work environment
CHCCSL501A Work within a structured counselling framework
CHCCSL502A Apply specialist interpersonal and counselling interview skills
CHCCSL503B Facilitate the counselling relationship
CHCCSL507B Support clients in decision-making processes
CHCCSL509A Reflect and improve upon counselling skills (Note pre-requisites CHCCSL501A, CHCCSL503B, CHCCSL507B)
CHCCW301C Operate under a casework framework
CHCCW503A Work intensively with clients
CHCDFV402C Manage own professional development in responding to domestic and family violence
CHCDFV510D Facilitate workplace debriefing and support processes
CHCDFV817B Manage domestic and family violence and abuse screening and risk assessment processes
CHCFAM518B Work with involuntary and mandated clients
CHCMED413B Manage communication processes to define the dispute
CHCMED415A Facilitate interaction between parties in mediation
CHCMH301C Work effectively in mental health CHCMH411A Work with people with mental health issues
CHCORG428A Reflect on and improve own professional practice
CHCORG627B Provide mentoring support to colleagues
AHCCCF411A Develop approaches to include cultural and human diversity
CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health
CHCOHC402A Support clients and groups to learn practical aspects of oral health care
CHCOHC404A Recognise and respond to signs and symptoms that may indicate oral health issues