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18 units are required for award of this qualification including:
7 core units
11 elective units
A wide range of elective units is available, including:
Group A electives which are recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
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CHCCOM504B Develop, implement and promote effective workplace communication
CHCCS502C Maintain legal and ethical work practices
CHCCS604B Manage the delivery of quality services to clients
CHCNET501C Work effectively with other services and networks
CHCORG428A Reflect on and improve own professional practice
CHCORG506E Coordinate the work environment
AND ONE only of the following units:
HLTWHS401A Maintain workplace WHS processes
HLTWHS501A Manage workplace WHS processes
HLTWHS601A Improve workplace WHS processes
The importance of culturally aware and respectful practice
All workers undertaking social housing work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or more of the following electives is recommended:
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
PSPMNGT605B Manage diversity
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.
CHCCH422B Manage a formal service level support agreement
CHCCH424B Manage leasehold properties
CHCCH518B Manage property maintenance planning
CHCCH521B Develop social housing enterprise opportunities
CHCCH620D Acquire properties by purchase or transfer
CPPDSM5022A Implement asset management plan
CPPDSM5034A Monitor performance of property or facility portfolio
CPPDSM4028A Identify and analyse risks and opportunities in the property industry
CPPDSM4074A Select and appoint contractors in the property industry
CPPDSM5005A Contribute to a detailed property feasibility study
CPPDSM5013A Develop a tenancy mix strategy
CPPDSM5026A Manage a consultant property project team
CHCCH522B Undertake outreach work
CHCCM503C Develop, facilitate and monitor all aspects of case management
CHCCS410A Facilitate client participation in the organisation and its management
CHCCS416B Assess and provide services for clients with complex needs
CHCCS504B Provide services to clients with complex needs
CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively
CHCMH301C Work effectively in mental health
or
CHCMH411A Work with people with mental health issues
CHCCD412B Work within a community development framework
CHCCD505E Develop community resources
CHCCD620B Develop and implement a community renewal plan
CHCCS421B Undertake community sector work within own community
BSBATSIM418A Monitor financial management and reports
BSBSUS501A Develop workplace policy and procedures for sustainability
BSBWOR502B Ensure team effectiveness
CHCADMIN508B Manage limited budgets and financial accountabilities
CHCCS505B Provide supervision support to community sector workers
CHCINF505D Meet statutory and organisation information requirements
CHCORG406C Supervise work
CHCORG529B Provide coaching and motivation
CHCORG609D Manage projects and strategies
CHCORG610B Manage change in a community sector organisation
CHCORG611C Lead and develop others in a community sector workplace
CHCORG613D Manage organisation’s strategic and business planning
CHCORG619D Manage quality of organisation’s service delivery outcomes
CHCORG627B Provide mentoring support to colleagues
CHCPOL504B Develop and implement policy
CHCQM501B Facilitate an accreditation process
SRXGOV004B Work effectively with the Board of an organisation
CHCDFV402C Manage own professional development in responding to domestic and family violence
CHCDFV403C Provide crisis intervention and support to those experiencing domestic and family violence
CHCDFV406C Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
CHCDFV407C Provide domestic and family violence support in non-English speaking background communities
CHCAD504B Provide advocacy and representation services
CHCAD505A Represent clients in court (Note pre-requisite:CHCLEG411A)
CHCAD506A Represent the organisation in a court or tribunal
CHCAD603B Provide systems advocacy services
CHCLEG411A Use relevant legislation in response to client needs
CHCSW401A Work effectively with forced migrants
CHCSW402B Undertake bicultural work with forced migrants in Australia
