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14 units are required for award of this qualification including:
9 core units
5 elective units
A wide range of elective units is available, including:
Group A WHS electives of which one unit must be selected for this qualification
Group B elective which is recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
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CHCCD412B Work within a community development framework
CHCCHILD401B Identify and respond to children and young people at risk
CHCCOM403A Use targeted communication skills to build relationships
CHCCS400C Work within a relevant legal and ethical framework
CHCCS411C Work effectively in the community sector
CHCCS412E Deliver and develop client services
CHCCS422B Respond holistically to client issues and refer appropriately
CHCORG405E Maintain an effective work environment
HLTHIR403C Work effectively with culturally diverse clients and co-workers
One of the following WHS units must be selected for this qualification.
HLTWHS300A Contribute to WHS processes
HLTWHS401A Maintain workplace WHS processes
The importance of culturally aware and respectful practice
All workers undertaking community services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
This qualification has been structured to provide a specific focus on culturally diverse clients.
Where work also involves a specific focus on Aboriginal and/or Torres Strait Islander clients or communities, candidates are recommended to select the following unit:
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.
CHCCM401D Undertake case management
CHCCM402E Establish and monitor a case plan
CHCCM404A Undertake case management for clients with complex needs
CHCCM503C Develop, facilitate and monitor all aspects of case management
BSBWOR204A Use business technology
CHCADMIN305F Work within the administration protocols of the organisation
CHCADMIN403D Undertake administrative work
CHCPOL402C Contribute to policy development
CHCPOL403C Undertake research activities
CHCAD401D Advocate for clients
CHCAD402D Support the interests, rights and needs of clients within duty of care requirements
CHCNET301D Participate in networks
CHCNET404B Facilitate links with other services
CHCCS401C Facilitate responsible behaviour
CHCCS403C Provide brief intervention
CHCCS404B Facilitate family intervention strategies
CHCCS407C Operate referral procedures
CHCCS414A Provide education and support on parenting, health and well being
CHCCS427B Facilitate adult learning and development
CHCCS503B Develop, implement and review services and programs to meet client needs
CHCCS506A Promote and respond to workplace diversity
CHCCS521B Assess and respond to individuals at risk of suicide
CHCCS604B Manage the delivery of quality services to clients
CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively
CHCPROT409E Provide primary residential care
CHCPROT411C Provide for care and protection of clients in specific need
CHCRF402B Provide intervention support to children and families
HLTCSD306D Respond effectively to behaviours of concern
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
CHCCD307D Support community resources
CHCCD401E Support community participation
CHCCD404E Develop and implement community programs
CHCCD413E Work within specific communities
CHCCD420B Work to empower Aboriginal and/or Torres Strait Islander communities
CHCCED311A Provide sexual and reproductive health information to clients
CHCCED511A Develop, implement and review sexual and reproductive health education programs
CHCCS421B Undertake community sector work within own community
CHCGROUP403D Plan and conduct group activities
CHCINF407D Meet information needs of the community
CHCPROM502B Implement health promotion and community intervention
CHCDFV301A Recognise and respond appropriately to domestic and family violence
CHCCH427B Work effectively with people experiencing or at risk of homelessness
CHCCS421B Undertake community sector work within own community
CHCSW401A Work effectively with forced migrants
CHCSW402B Undertake bicultural work with forced migrants in Australia
TAEDEL402A Plan, organise and facilitate learning in the workplace
CHCCHILD404B Support the rights and safety of children and young people
CHCYTH301E Work effectively with young people
CHCYTH402C Work effectively with young people in the youth work context
CHCYTH404E Support young people in crisis (Note pre-requisite: CHCYTH301E)
CHCYTH511B Work effectively with young people and their families
CHCAOD402B Work effectively in the alcohol and other drugs sector
CHCAOD407E Provide needle and syringe services
CHCAOD408B Assess needs of clients with alcohol and/or other drugs issues
CHCAOD409E Provide alcohol and/or other drug withdrawal services
HLTFA311A Apply first aid
HLTFA412A Apply advanced first aid (Note pre-requisite: HLTFA311A)
CHCAC416A Facilitate support responsive to the specific nature of dementia
CHCAC417A Implement interventions with older people at risk of falls
CHCPA402B Plan for and provide care services using a palliative approach
CHCCS413B Support individuals with autism spectrum disorder
CHCDIS301C Work effectively with people with a disability
CHCDIS410A Facilitate community participation and inclusion
CHCDIS411A Communicate using augmentative and alternative communication strategies
CHCMH402B Apply understanding of mental health issues and recovery processes
CHCMH411A Work with people with mental health issues
CHCCS417B Provide support and care relating to suicide bereavement
CHCCS426B Provide support and care relating to loss and grief
CHCORG406C Supervise work
CHCORG423C Maintain quality service delivery
CHCCH301C Work effectively in social housing
CHCCH410B Manage and maintain tenancy agreements and services
CHCCS416B Assess and provide services for clients with complex needs
CHCCH301C Work effectively in social housing
CHCCH427B Work effectively with people experiencing or at risk of homelessness
CHCCS416B Assess and provide services for clients with complex needs
CHCFLE301A Work with clients needing financial literacy education
CHCFLE302A Educate clients in fundamental financial literacy skills
CHCFLE303A Educate clients to understand debt and consumer credit
CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health
CHCOHC402A Support clients and groups to learn practical aspects of oral health care
