plus
, of which:
at least must be selected from the elective units below
the remaining units:
may be from the elective units below
may be from any endorsed Training Package or accredited course at the same qualification level
must have no more than from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR402A Promote team effectiveness
BSBCUS401B Coordinate implementation of customer service strategies
BSBCUS402B Address customer needs
BSBCUS403B Implement customer service standards
BSBFIA402A Report on financial activity
BSBFLM313A Apply language, literacy and numeracy to support others in the workplace
BSBFLM314A Mentor others in the workplace to support their language, literacy and numeracy skill development
BSBADM409A Coordinate business resources
BSBINM401A Implement workplace information system
BSBINN301A Promote innovation in a team environment
BSBCMM401A Make a presentation
BSBITS401B Maintain business technology
BSBLED401A Develop teams and individuals
BSBMGT403A Implement continuous improvement
BSBMGT404A Lead and facilitate offsite staff
BSBMKG413A Promote products and services
BSBPMG522A Undertake project work
BSBREL401A Establish networks
BSBREL402A Build client relationships and business networks
BSBRES401A Analyse and present research information
BSBRSK401A Identify risk and apply risk management processes
BSBSUS301A Implement and monitor environmentally sustainable work practices
BSBWOR401A Establish effective workplace relationships
BSBWOR404B Develop work priorities
BSBWRT401A Write complex documents