Course Overview
This course is a JobTrainer eligible course. Learn more about JobTrainer.
- State/TerritoryJobTrainer course fee
- State/Territory: NSWJobTrainer course fee: $0Next start date:
- State/Territory: SAJobTrainer course fee: Free or low-feeNext start date:
$3595 is the average course fee entered on My Skills by 22 training provider(s).
Not all training providers enter this information on My Skills. Contact each training provider directly for further information.
1 Year is the average course duration entered on My Skills by 22 training provider(s).
A guide to durations can be found at Australian Qualifications Framework. Not all training providers enter this information on My Skills. Contact each training provider directly for further information.
This qualification reflects the role of individuals with excellent communication and interpersonal skills who undertake complex customer interactions, often as a team leader and with significant authority to delegate.
Duties at this level are varied and may include responding to complex customer requests handling complaints, coaching staff and completing related administrative tasks.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.