plus
4 elective units must be selected from the Group A units listed below
4 elective units must be selected from the Group B units listed below
2 elective units may be selected from the Group A, Group B or Group C units listed below, or any currently endorsed Training Package or accredited course at the same qualification level or one level lower or higher.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others
BSBIND301 Work effectively in an educational environment
BSBADM405 Organise meetings
BSBADM406 Organise business travel
BSBCUS301 Deliver and monitor a service to customers
BSBEBU401 Review and maintain a website
BSBMKG408 Conduct market research
CHCCCS007 Develop and implement service programs
ICTICT103 Use, communicate and search securely on the internet
PSPETH001 Uphold the values and principles of public service
PSPGEN021 Contribute to conflict management
PSPLEG001 Comply with legislation in the public sector
BSBADM307 Organise schedules
BSBFIA302 Process payroll
BSBFIA303 Process accounts payable and receivable
BSBFIA304 Maintain a general ledger
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBITU312 Create electronic presentations
BSBITU313 Design and produce digital text documents
BSBITU314 Design and produce spreadsheets
BSBWRT301 Write simple documents
BSBADM302 Produce texts from notes
BSBADM303 Produce texts from audio transcription
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINM303 Handle receipt and despatch of information
BSBINN201 Contribute to workplace innovation
BSBITU311 Use simple relational databases
BSBITU315 Purchase goods and services online
BSBPRO301 Recommend products and services
BSBSUS201 Participate in environmentally sustainable work practices
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR204 Use business technology
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an offsite worker