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Certificate II in Business

BSB20115
Average Price: $2050
Average Duration: 6 Months

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

These are the outcomes of graduates surveyed six months after completing their training for Certificate II in Business

90.4%

Satisfied with the training
70.2%

Received job-related
benefits from training
General Clerk (ANZSCO code 531111)
Expected job openings
Expected job openings are: high Low Below average Average Above average High
High
239,900 persons were employed as General Clerks in 2015. Job openings over the next 5 years are expected to be greater than 50,000.
Average weekly full time earnings
Average weekly full time earnings are: below average Low Below average Average Above average High
Below average
Average weekly full time earnings before tax for General Clerks in 2014 are: $1,000. Average earnings for all occupations are: $1,200
Source: Department of Employment. For full details on General Clerks visit Job Outlook
This qualification is available as an Australian Apprenticeship in the states and territories shown by blue colouring in the table below.

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC
For more information on apprenticeship pathways, please visit this course on aapathways.com.au
This course may be subsidised in the following state and territories

  1. ACT
  2. NSW
  3. NT
  4. QLD
  5. SA
  6. TAS
  7. VIC

For more information about financial support and subsidies for training, please refer to the Financial assistance page

Total number of units = 12

1 core units plus

11 elective units of which:

  • 7 elective units must be selected from the elective units listed below
  • 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.
  • Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

    Core Units

    BSBWHS201 Contribute to health and safety of self and others

    Elective Units

    BSBCUS201 Deliver a service to customers

    BSBIND201 Work effectively in a business environment

    BSBINM201 Process and maintain workplace information

    BSBINM202 Handle mail

    BSBINN201 Contribute to workplace innovation

    BSBCMM201 Communicate in the workplace

    BSBITU201 Produce simple word processed documents

    BSBITU202 Create and use spreadsheets

    BSBITU203 Communicate electronically

    BSBSMB201 Identify suitability for micro business

    BSBSUS201 Participate in environmentally sustainable work practices

    BSBWOR202 Organise and complete daily work activities

    BSBWOR203 Work effectively with others

    BSBWOR204 Use business technology

    FNSACC301 Process financial transactions and extract interim reports

    Read More

    Find a course unit



    The following occupations relate to this qualification.

    Administration Officer (Local Government)
    Administrative Assistant
    Clerical Officer
    Data Entry Operator
    Information Desk Clerk
    International Education Office Receptionist
    Legal Receptionist
    Office Assistant
    Receptionist
    Trainee Racing Administrator
    The following industry sectors relate to this qualification.

    Business Administration
    Business Services
    Cultural Industries
    Customer Service
    Education Administration
    Government Administration
    Government Service Delivery
    Information and Telecommunications
    Information Technology
    Local Government
    Local Government Administration



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    Training Provider Comparison

    Course summary
    This organisation only provides assessment services for this course
    This organisation provides delivery and assessment services for this course
    For more information about this provider’s delivery of , please contact the training provider directly.
    Provider code:
    Course length:
    Study mode:
    Course available as an Australian Apprenticeship or Traineeship
    Provider description
    Course fees
    Duration
    Online delivery

    Online (training available online or via email submission)

    This provider has not supplied specific information about their delivery of

    Please contact them below for further details

    CONTACT US

    Training provider summary
    This training organisation provides:
      Delivery and assessment services.
      Assessment only services.
      Courses of study through Australian Apprenticeships and Traineeships.
      Recognition for prior learning.
      Financial assistance via VET FEE HELP.
    Training provider type
    Registration status
    Subsidies
    This training provider is authorised to deliver subsidised courses in the following states and territories
    1. ACT
      ACT
    2. NSW
      NSW
    3. NT
      NT
    4. QLD
      QLD
    5. SA
      SA
    6. TAS
      TAS
    7. VIC
      VIC
    8. WA
      WA
    Training options
    This training provider offers courses in the following delivery modes:

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    Facilities
    Services
    Name
    Phone
    Fax
    Email
    Address
    Training organisation website
    Course enrolment webpage
    APPLY FOR THIS COURSE

    RTO Code: | Type: | Operating since
    Subsidies available
    Price: not provided
    Duration: not provided
    This organisation only provides assessment services for this course
    This organisation provides delivery and assessment services for this course

    Course always available

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of deliveryItem.Radius Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    This RTO is eligible to offer VET FEE-HELP loans. VET FEE-HELP is a loan from the Australian Government that helps pay your course fees. VET FEE-HELP loans have to be paid back once you begin earning over a certain amount. Even though you may not have to pay anything upfront, you should take into consideration your full VET FEE-HELP loan amount.

     

    Subject to the passage of legislation, VET Student Loans will commence on 1 January 2017, replacing the current VET FEE‑HELP scheme, which will cease on 31 December 2016.

    For further information please visit the VET Student Loans website.

     

    The calculator below helps you to understand what your debt will be when you start your course, and how it may increase if you do not earn enough to begin paying back the loan.


    Contact information
    Name
    Phone
    Fax
    Address
    Training organisation website Campus website
    Student outcomes for Certificate II in Business

    These are the outcomes of graduates surveyed six months after completing their training for Certificate II in Business

    29.2%

    Of people who were not employed before starting their course were employed after completing it.
    Clerical and Administrative Workers
    6.5* %

    General Clerical Workers

    Of those employed after training, were in the same occupation as their course.
    Clerical and Administrative Workers
    27.8%
    Clerical and Administrative Workers
    Sales Workers
    22.6%
    Sales Workers
    Community and Personal Service Workers
    13.5%
    Community and Personal Service Workers
    Average salary of those employed in their first full-time job
    (includes those employed prior to training)

    $38,800

    $35,700


    Destination
    after training
    This
    course
    Similar
    courses
    All Certificate II courses
    Employed or in further study after training (%) 78.3 80.9 77.2
    Employment outcomes:
    Employed (%)
    Full-time (%)
    Part-time (%)
     
    51.9
    19.0
    31.5
     
    58.9
    18.3
    39.5
     
    58.3
    29.2
    28.1
    Further study outcomes:
    Enrolled at University (%)
    Enrolled at TAFE (%)
    Enrolled at Other provider (%)
     
    4.1*
    28.5
    16.8
     
    7.8
    17.8
    20.1
     
    5
    21.7
    15.9
    Satisfied with the training (%) 90.4 89.1 88.9
    Received job-related benefits from training (%) 70.2 64.4 69.3
    Received personal benefits from training (%) 95.0 92.7 93.9
    Achieved main reason for undertaking training (%) 66.4 67.7 74.8
    Recommend the training to other (%) 90.3 88.3 89.5

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate II courses
    Average salary (Full-time) ($) - 38 800 35 700
    Top Occupations (%):
    Clerical and Administrative Workers
    Sales Workers
    Community and Personal Service Workers
     
    27.8
    22.6
    13.5
     
    31
    15.9
    15.6
     
    23.8
    20.1
    14.6
    Top Industries (%):
    Retail Trade
    Accommodation and Food Services
    Health Care and Social Assistance
     
    25.2
    13.0
    9.9*
     
    30.6
    21.9
    7.1
     
    15
    14.6
    13.2

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate II courses
    Employed after training (%) - 84.7 84.5
    Average salary (Employed full-time) ($) - 36 400 36 800
    Enrolled in further study (%) - 44.9 42.4
    Satisfied with the training (%) - 86.8 88.6
    Achieved main reason for undertaking training (%) - 74.6 80

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate II courses
    Employed after training (%) 29.2 37.1 33.5
    Average salary (Employed full-time) ($) - 40 800 34 300
    Enrolled in further study ($) 49.7 46.6 43.6
    Satisfied with the training (%) - 90.8 89.5
    Achieved main reason for undertaking training (%) - 61.9 70.1

    Please Note:
    All statistics are supplied by the National Centre for Vocational Education Research.
    * The estimate has a relative standard error greater than 25% and therefore should be used with caution.
    ** NCVER does not report on estimates based on less than 5 respondents because the estimates are unreliable.
    For more information, please refer to the Statistics Explained page.

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    Retail Trade
    25.2
    Retail Trade
    Accommodation and Food Services
    13.0
    Accommodation and Food Services
    Health Care and Social Assistance
    9.9*
    Health Care and Social Assistance
    Business Services
    Stream Certificate II Certificate III Certificate IV Diploma Advanced Diploma
    Leadership & Management          
    Customer Engagement          
    Legal          
    Medical          
    Small Business          
    Education          
    International Trade          
    Advertising          
    Marketing & Communication          
    Franchising          
    Business Sales          
    Purchasing          
    Recordkeeping          
    Project Management          
    Human Resources          
    Governance          
    Quality Auditing          
    International Education          
    Workplace Health and Safety          
    Conveyancing          
    Library & Information Services          
    Environmental Management          

    Note: Information provided as a guide only.  Chart developed by the Australian Apprenticeships & Traineeships Information Service (aatinfo.com.au). Information in this chart may be reproduced with acknowledgement of its source: "The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au/jpc) funded by the Australian Government Department of Education and Training".