Certificate II in Automotive Administration - AUR20112

Course Overview

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Average Course Duration: Not available

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Description

This qualification covers the skills and knowledge required to perform a range of administrative tasks within an automotive retail, service or repair business.

Job roles and employment outcomes

The Certificate II in Automotive Administration is intended to prepare new employees or recognise and develop existing workers who are performing office and administrative functions in an automotive retail, service or repair business.

Job roles related to this qualification include:

clerical assistant

office assistant

receptionist

service department receptionist

on-line receptionist

data entry assistant

Application

This qualification is suitable for an Australian traineeship pathway.

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Student Outcomes

Students who graduate from VET courses are surveyed approximately 6 months after they have completed their training. For more information on the statistics provided in this section, including the different levels (course, field of education, all fields of education) of data available please select the Learn more button below.

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Satisfied with Training

Percentage of graduates in the Management and Commerce field who were satisfied with the training (Certificate II).

Improved Work Status

Percentage of graduates in the Management and Commerce field who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay (Certificate II).

Salary

The middle of the range of salaries earned by graduates in the Management and Commerce field starting their first ever full-time job after graduating (Certificate II).

Jobs

Graduates of the Management and Commerce field (Certificate II) are most often employed as:

41.7%

Sales Workers

18.6%

Labourers

12.5%

Community and Personal Service Workers

Industries

Graduates of the Management and Commerce field (Certificate II) are most often employed in:

39.6%

Retail Trade

27.9%

Accommodation and Food Services

5%

Health Care and Social Assistance

All statistics are supplied by the National Centre for Vocational Education Research.

Financial Assistance

The federal, state and territory governments provide financial incentives and support for vocational education and training students to help them gain the skills required to secure and maintain rewarding and sustainable employment.

There are programs for all kinds of students; apprentices and trainees, new job starters, those re-entering the workforce, retraining for a new job or upgrading their skills for an existing job.

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Subsidised Training

State and territory governments dedicate funds to reduce or, in some cases, fully cover tuition fees for VET students who wish to study certain courses.
Unfortunately, no subsidies are currently available for this course.

VET Student Loans

Certain courses are eligible for a VET Student Loan from the Australian Government to assist students with paying tuition fees. The initial debt amount (including the loan fee, if applicable) plus indexation must be paid back once the loan recipient starts earning over a certain amount. Compulsory repayment threshold information is available on the Australian Taxation Office (ATO) website.

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Australian Apprenticeships

Australian Apprenticeships (also known as apprenticeships and traineeships) combine work with training in a nationally recognised qualification. Australian Apprenticeships are available to anyone of working age and offer opportunities to learn new skills and be paid in over 500 different jobs.

Unfortunately, this qualification is not currently available as an Australian Apprenticeship.

Australian Apprenticeships Pathways

Units & Packaging

To be awarded this qualification, competency must be demonstrated in 10 units of competency consisting of:

6 core units

plus

4 elective units of which:

up to 4 elective units may be chosen from the elective units listed below

up to 2 units may be chosen from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.

Core units

Unit code	Unit title
Common - Administration
AURAAA2001	Work in an automotive administration environment
Common – Foundation Skills
AURAFA2003	Communicate effectively in an automotive workplace
AURAFA2005	Write routine texts in an automotive workplace
Common – Information Technology
AURAKA2001	Use information technology systems
Common - Quality
AURAQA2001	Contribute to quality work outcomes
Common –Health and Safety
AURASA2002	Apply safe working practices in an automotive workplace

Elective units

Unit code	Unit title
Common - Sales and Marketing
AURACA2001	Establish relations with customers
Common - Environment
AURAEA2002	Apply environmental and sustainability best practice in an automotive workplace
Common – Foundation Skills
AURAFA2001	Use numbers in an automotive workplace
AURAFA2002	Read in an automotive workplace
AURAFA2004	Solve routine problems in an automotive workplace
Common – Management , Leadership and Supervision
AURAMA2001	Work effectively with others
AURAMA2002	Communicate business information
AURAMA3004	Maintain business image
Common - Quality
AURAQA3003	Maintain quality systems
Sales and Parts, Administration and Management - Administration
AURSAA2001	Process customer complaints
Sales and Parts, Administration and Management – Sales and Marketing
AURSCA2004	Carry out cash, credit and funds transfers
Imported Units
BSBFIA303A	Process accounts payable and receivable
BSBINM202A	Handle mail
BSBITU305A	Conduct online transactions
BSBWOR204A	Use business technology
SIRXCCS202	Interact with customers

Training Providers

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USI

All students undertaking nationally recognised training must have a USI in order to receive a qualification.

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Labour Market

Labour market insights can help you make decisions about study and training, your first job.

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