To achieve this qualification, competency must be demonstrated in:
17 units of competency:
7 core units plus
10 elective units.
Elective units must ensure the integrity of the qualification’s Australian Qualifications Framework (AQF) alignment and contribute to a valid, industry-supported vocational outcome. Electives can be chosen to provide a general qualification or a qualification with a specialisation.
For the award of the Certificate III in Animal Care Services choose:
at least 9 units from the electives in Groups A to D
up to 1 unit from any currently endorsed Training Package or accredited course.
For the award of the Certificate III in Animal Care Services (Animal Care) choose:
at least 4 units from the electives in Group A
up to 6 units from the electives listed in Groups A to D (not already selected)
up to 1 unit from any currently endorsed Training Package or accredited course.
For the award of the Certificate III in Animal Care Services (Pet Grooming) choose:
all 6 units from the electives in Group B
up to 4 units from the electives listed in Groups A to D (not already selected)
up to 1 unit from any currently endorsed Training Package or accredited course.
For the award of the Certificate III in Animal Care Services (Customer Service) choose:
the following units from Group C:
ACMGEN205 Source and provide information for animal care needs
ACMGEN305 Provide advice on companion animal selection and general care
BSBOPS304 Deliver and monitor a service to customers
at least 1 more unit from the electives in Group C
up to 6 units from the electives listed in Groups A to D (not already selected)
up to 1 unit from any currently endorsed Training Package or accredited course.
Where two specialisations are completed, award of the qualification would read (for example), Certificate III in Animal Care Services (Pet Grooming, Customer Service).
Core Units
ACMBEH301
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Identify behaviours and interact safely with animals
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ACMGEN303
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Assess the welfare status of an animal
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ACMGEN304
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Promote positive wellbeing in self and others in animal care workplaces
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ACMGEN309
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Provide basic animal first aid
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ACMGEN315
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Communicate effectively with clients and team members
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ACMINF301
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Comply with infection control policies and procedures in animal care work
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ACMWHS301
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Contribute to workplace health and safety processes
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Elective Units
Group A Animal care
ACMBEH302
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Provide enrichment for animals
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ACMBEH404
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Condition animal behaviour
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ACMGEN302
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Care for young animals
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ACMGEN307
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Maintain aquariums and/or aquascapes and aquatic animals
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ACMGEN308
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Walk and exercise dogs
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ACMGEN311
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Maintain and monitor animal health and wellbeing
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ACMGEN312
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Provide nutritional requirements for animals
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ACMGEN313
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Carry out simple breeding procedures
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ACMGEN314
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Identify animal anatomy and physiology for animal care work
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Group B Pet grooming
ACMGRM201
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Bath, dry and brush domestic dogs
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ACMGRM303
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Provide sanitary and hygiene grooms for companion animals
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ACMGRM304
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Perform grooms on cross breed dogs
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ACMGRM305*
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Groom dogs to meet breed style and coat requirements
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ACMGRM403
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Enhance companion animal coat and skin condition
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ACMSPE316
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Provide general care of domestic dogs
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Group C Customer service
ACMGEN205
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Source and provide information for animal care needs
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ACMGEN305
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Provide advice on companion animal selection and general care
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ACMGEN306
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Provide advice on aquatic animal selection and general care
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ACMGEN310
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Provide reception services for an animal care facility
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BSBOPS304
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Deliver and monitor a service to customers
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SIRRINV001
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Receive and handle retail stock
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SIRRMER001
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Produce visual merchandise displays
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SIRRMER003
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Coordinate visual merchandising activities
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SIRRRTF001
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Balance and secure point-of-sale terminal
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SIRXSLS002
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Follow point-of-sale procedures
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Group D General electives
ACMAIM204
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Participate in companion animal rescue
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ACMAIM311
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Communicate with companion animal owners about incident management processes
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ACMAIM312
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Perform companion animal rescue
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ACMAIM313
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Carry out casualty and post-rescue management of animals
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ACMARM301
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Support veterinary activities in remote communities
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ACMINF304
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Promote environmental health and safety for companion animals in remote communities
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ACMSPE313
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Provide general care of amphibians
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ACMSPE314
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Provide general care of birds
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ACMSPE315
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Provide general care of common native mammals
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ACMSPE316
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Provide general care of domestic dogs
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ACMSPE317
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Provide general care of domestic cats
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ACMSPE318
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Provide general care of fish
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ACMSPE319
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Provide general care of invertebrates
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ACMSPE320
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Provide general care of mammals
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ACMSPE321
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Provide general care of non-venomous reptiles
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ACMSPE322
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Provide general care of rodents or rabbits
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ACMSUS401
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Implement and monitor environmentally sustainable work practices
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BSBESB305
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Address compliance requirements for new business ventures
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BSBESB407
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Manage finances for new business ventures
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BSBFIN302
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Maintain financial records
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BSBINS302
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Organise workplace information
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BSBOPS404
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Implement customer service strategies
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BSBSTR301
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Contribute to continuous improvement
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BSBXTW301
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Work in a team
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HLTAID011
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Provide First Aid
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HLTPOP032
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Monitor and maintain dog health in the community
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Prerequisite requirements
Note: Units listed in the Prerequisite requirement column that have their own prerequisite requirements are shown with an asterisk (*).
Unit of competency
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Prerequisite requirement
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ACMGRM305 Groom dogs to meet breed style and coat requirements
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ACMGRM304 Perform grooms on cross breed dogs
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