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Certificate III in Hospitality

SIT30713
Average Price: $3410
Average Duration: 1 Year

This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.

This qualification is suitable for an Australian Apprenticeship pathway.

Job roles

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees.

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • function attendant
  • function host
  • gaming attendant
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter.
  • These are the outcomes of graduates surveyed six months after completing their training for Certificate III in Hospitality

    94.6%

    Satisfied with the training
    78.2%

    Received job-related
    benefits from training

    There are no entry requirements for this qualification.

    This qualification is available as an Australian Apprenticeship in the states and territories shown by blue colouring in the table below.

    1. ACT
    2. NSW
    3. NT
    4. QLD
    5. SA
    6. TAS
    7. VIC
    For more information on apprenticeship pathways, please visit this course on aapathways.com.au
    This course may be subsidised in the following state and territories


    For more information about financial support and subsidies for training, please refer to the Financial assistance page

    15 units must be completed:

  • 7 core units
  • 8 elective units, consisting of:
  • 1 unit from Group A
  • 5 units from Group B
  • 2 units from Group B, Group C, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
  • The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

    Core units

    BSBWOR203B Work effectively with others

    SITHIND201 Source and use information on the hospitality industry

    SITHIND301 Work effectively in hospitality service

    SITXCCS303 Provide service to customers

    SITXCOM201 Show social and cultural sensitivity

    SITXHRM301 Coach others in job skills

    SITXWHS101 Participate in safe work practices

    Elective units

    Group A

    SITHIND101 Use hygienic practices for hospitality service

    SITXFSA101 Use hygienic practices for food safety

    Group B

    Accommodation Services

    CPPCLO2001A Maintain hard floor surfaces

    CPPCLO2004A Maintain carpeted floors

    CPPCLO2009A Clean glass surfaces

    CPPCLO2010A Clean ceiling surfaces and fittings

    CPPCLO2017A Clean wet areas

    CPPCLO2019A Sort and remove waste and recyclable materials

    CPPCLO2035A Maintain cleaning storage areas

    CPPCLO3013A Clean window coverings

    CPPCLO3016A Wash furniture and fittings

    SITHACS101 Clean premises and equipment

    SITHACS201 Provide housekeeping services to guests

    SITHACS202 Prepare rooms for guests

    SITHACS203 Launder linen and guest clothes

    SITHACS204 Provide porter services

    SITHACS301 Provide valet service

    SITHACS302 Conduct night audit

    SITHACS303 Provide accommodation reception services

    Client and Customer Service

    SITXCCS201 Provide visitor information

    SITXCCS301 Provide lost and found services

    SITXCCS302 Provide club reception services

    Commercial Cookery and Catering

    SITHCCC102 Prepare simple dishes *

    SITHCCC103 Prepare sandwiches *

    SITHCCC104 Package prepared foodstuffs *

    SITHCCC202 Produce appetisers and salads *

    *Prerequisite is SITXFSA101 Use hygienic practices for food safety

    Computer Operations and ICT Management

    BSBITU306A Design and produce business documents

    BSBWOR204A Use business technology

    Finance

    BSBFIA301A Maintain financial records

    SITXFIN201 Process financial transactions

    Food and Beverage

    SIRRRPK006A Recommend liquor products

    SITHFAB101 Clean and tidy bar areas *

    SITHFAB201 Provide responsible service of alcohol

    SITHFAB202 Operate a bar *^

    SITHFAB203 Prepare and serve non-alcoholic beverages *

    SITHFAB204 Prepare and serve espresso coffee *

    SITHFAB205 Provide room service *

    SITHFAB301 Operate and monitor cellar systems

    SITHFAB302 Conduct a product tasting for alcoholic beverages ^

    SITHFAB303 Prepare and serve cocktails *^

    SITHFAB304 Provide advice on beers, spirits and liqueurs ^

    SITHFAB305 Provide advice on Australian wines ^

    SITHFAB306 Provide advice on imported wines ^

    SITHFAB307 Provide table service of food and beverage *^

    SITHFAB308 Provide silver service *

    SITHFAB309 Provide advice on food

    SITHFAB310 Provide advice on food and beverage matching ^

    SITHFAB311 Provide gueridon service *

    *Prerequisite is SITXFSA101 Use hygienic practices for food safety

    ^Prerequisite is SITHFAB201 Provide responsible service of alcohol

    Food Safety

    SITXFSA101 Use hygienic practices for foodsafety

    SITXFSA201 Participate in safe food handling practices

    SITXFSA202 Transport and store food

    Gaming

    SITHGAM201 Provide responsible gambling services

    SITHGAM202 Attend gaming machines

    SITHGAM203 Operate a TAB outlet

    SITHGAM204 Conduct Keno games

    SITHGAM301 Analyse and report on gaming machine data

    SITHGAM302 Operate table games

    SITHGAM303 Deal Baccarat games

    SITHGAM304 Conduct Big Wheel games

    SITHGAM305 Deal Blackjack games

    SITHGAM306 Deal Poker games

    SITHGAM307 Deal Pontoon games

    SITHGAM308 Conduct Rapid Roulette games

    SITHGAM309 Conduct Roulette games

    SITHGAM310 Conduct Sic Bo games

    ›Prerequisite is SITHGAM201 Provide responsible gambling services

    Tourism Sales and Operations

    SITTTSL305 Process reservations

    SITTTSL308 Use a computerised reservations or operations system

    Working in industry

    SITHIND101 Use hygienic practices for hospitality service

    Group C

    Administration

    BSBCMM201A Communicate in the workplace

    TLIE1005A Carry out basic workplace calculations

    Communication and Teamwork

    SITXCOM101 Source and present information

    SITXCOM301 Address protocol requirements

    Computer Operations and ICT Management

    BSBITU102A Develop keyboard skills

    BSBITU201A Produce simple word processed documents

    BSBITU301A Create and use databases

    BSBITU306A Design and produce business documents

    BSBITU309A Produce desktop published documents

    BSBWOR204A Use business technology

    Environmental Sustainability

    BSBSUS201A Participate in environmentally sustainable work practices

    BSBSUS301A Implement and monitor environmentally sustainable work practices

    Events

    SITXEVT301 Access information on event operations

    SITXEVT302 Process and monitor event registrations

    SITXEVT303 Coordinate on-site event registrations

    SITXEVT304 Provide event staging support

    First Aid

    HLTAID003 Provide first aid

    Finance

    BSBFIA303A Process accounts payable and receivable

    Inventory

    SITXINV201 Receive and store stock

    SITXINV202 Maintain the quality of perishable items *

    SITXINV301 Purchase goods

    *Prerequisite is SITXFSA101 Use hygienic practices for food safety

    Kitchen Operations

    SITHKOP101 Clean kitchen premises and equipment *

    *Prerequisite is SITXFSA101 Use hygienic practices for food safety

    Languages other than English

    SITXLAN21__ Conduct basic oral communication in a language other than English

    SITXLAN22__ Conduct routine oral communication in a language other than English

    SITXLAN31__ Conduct oral communication in a language other than English

    SITXLAN33__ Read and write information in a language other than English

    Quality and Innovation

    BSBINN201A Contribute to workplace innovation

    Risk Management and Security

    CPPSEC2012A Monitor and control individual and crowd behaviour

    CPPSEC3018A Provide for the safety of persons at risk

    SIRXRSK201 Minimise loss

    Sales

    SIRXSLS201 Sell products and services

    SIRXSLS002A Advise on products and services

    Work Health and Safety

    SITXWHS301 Identify hazards, assess and control safety risks

    Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:

    Bar attendant in a hotel or club

    SITHFAB101 Clean and tidy bar areas

    SITHFAB201 Provide responsible service of alcohol

    SITHFAB202 Operate a bar

    SITHFAB304 Provide advice on beers, spirits and liqueurs

    SITXFIN201 Process financial transactions

    SITXFSA101 Use hygienic practices for food safety

    SITXINV201 Receive and store stock

    SITXINV301 Purchase goods

    Front desk receptionist in a hotel

    BSBCMM201A Communicate in the workplace

    BSBITU306A Design and produce business documents

    SITHACS303 Provide accommodation reception services

    SITHIND101 Use hygienic practices for hospitality service

    SITTTSL305 Process reservations

    SITTTSL308 Use a computerised reservations or operations system

    SITXCCS201 Provide visitor information

    SITXFIN201 Process financial transactions

    Gaming attendant in club, hotel or casino

    SITHFAB201 Provide responsible service of alcohol

    SITHGAM201 Provide responsible gambling services

    SITHGAM202 Attend gaming machines

    SITHGAM203 Operate a TAB outlet

    SITHGAM204 Conduct Keno games

    SITHGAM301 Analyse and report on gaming machine data

    SITHIND101 Use hygienic practices for hospitality service

    SITXFIN201 Process financial transactions

    Waiter in a restaurant

    BSBSUS201A Participate in environmentally sustainable work practices

    SITHFAB201 Provide responsible service of alcohol

    SITHFAB304 Provide advice on beers, spirits and liqueurs

    SITHFAB305 Provide advice on Australian wines

    SITHFAB307 Provide table service of food and beverage

    SITHFAB309 Provide advice on food

    SITHFAB310 Provide advice on food and beverage matching

    SITXFSA101 Use hygienic practices for food safety

    Read More

    Find a course unit



    The following occupations relate to this qualification.

    Bar Attendant
    Barista
    Front Desk Receptionist (Hotel/Motel)
    Gaming Attendant
    Housekeeper (Hotel/Motel)
    Waiter
    The following industry sectors relate to this qualification.

    Hospitality
    Services Industry



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    Course summary
    This organisation only provides assessment services for this course
    This organisation provides delivery and assessment services for this course
    For more information about this provider’s delivery of , please contact the training provider directly.
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    Training provider summary
    This training organisation provides:
      Delivery and assessment services.
      Assessment only services.
      Courses of study through Australian Apprenticeships and Traineeships.
      Recognition for prior learning.
      Financial assistance via VET FEE HELP.
    Training provider type
    Registration status
    Subsidies
    This training provider is authorised to deliver subsidised courses in the following states and territories
    1. ACT
      ACT
    2. NSW
      NSW
    3. NT
      NT
    4. QLD
      QLD
    5. SA
      SA
    6. TAS
      TAS
    7. VIC
      VIC
    8. WA
      WA
    Training options
    This training provider offers courses in the following delivery modes:

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    Facilities
    Services
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    Phone
    Fax
    Email
    Address
    Training organisation website
    Course enrolment webpage
    APPLY FOR THIS COURSE

    RTO Code: | Type: | Operating since
    Subsidies available
    Price: not provided
    Duration: not provided
    This organisation only provides assessment services for this course
    This organisation provides delivery and assessment services for this course

    Course always available

    The following facilities are required at the training site:

    Offsite training is avaliable in the following locations:
    Within a radius of deliveryItem.Radius Km from
    Limited to the following cities:
    Limited to the following postcodes:
    Online (training available online or via email submission)
    Distance (training available via correspondence)
    Attendance required (training includes some fixed-time online lectures or fixed time class components)
    Fixed submission dates (assessment pieces have set submission dates)
    Self-paced (training has no set class times of set submission dates)

    This RTO is eligible to offer VET FEE-HELP loans. VET FEE-HELP is a loan from the Australian Government that helps pay your course fees. VET FEE-HELP loans have to be paid back once you begin earning over a certain amount. Even though you may not have to pay anything upfront, you should take into consideration your full VET FEE-HELP loan amount.

     

    The calculator below helps you to understand what your debt will be when you start your course, and how it may increase if you do not earn enough to begin paying back the loan.

     

    For further information on VET FEE-HELP, please visit the Study Assist website.

    Contact information
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    Training organisation website Campus website
    Student outcomes for Certificate III in Hospitality

    These are the outcomes of graduates surveyed six months after completing their training for Certificate III in Hospitality

    43.9%

    Of people who were not employed before starting their course were employed after completing it.
    Community and Personal Service Workers
    48.5 %

    Hospitality Workers

    Of those employed after training, were in the same occupation as their course.
    Community and Personal Service Workers
    50.0%
    Community and Personal Service Workers
    Labourers
    27.3%
    Labourers
    Sales Workers
    9.1*%
    Sales Workers
    Average salary of those employed in their first full-time job
    (includes those employed prior to training)

    $38,100

    $48,600


    Destination
    after training
    This
    course
    Similar
    courses
    All Certificate III courses
    Employed or in further study after training (%) 79.5 87.1 85.8
    Employment outcomes:
    Employed (%)
    Full-time (%)
    Part-time (%)
     
    63.0
    14.2
    48.0
     
    79.2
    41
    37.4
     
    76.7
    44.4
    31.4
    Further study outcomes:
    Enrolled at University (%)
    Enrolled at TAFE (%)
    Enrolled at Other provider (%)
     
    7.8*
    19.4
    10.1*
     
    7.8
    13.2
    9.4
     
    5.3
    14
    11.5
    Satisfied with the training (%) 94.6 87.4 87.5
    Received job-related benefits from training (%) 78.2 81.8 78.7
    Received personal benefits from training (%) 93.6 96 94.7
    Achieved main reason for undertaking training (%) 81.3 87.3 82.5
    Recommend the training to other (%) 92.5 90.4 91.2

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate III courses
    Average salary (Full-time) ($) - 38 100 48 600
    Top Occupations (%):
    Community and Personal Service Workers
    Labourers
    Sales Workers
     
    50.0
    27.3
    9.1*
     
    47.7
    21.8
    10.8
     
    30.8
    25.7
    11.2
    Top Industries (%):
    Accommodation and Food Services
    Retail Trade
     
    72.7
    9.1*
     
    42.3
    20.4
     
    20.1
    15.9

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate III courses
    Employed after training (%) - 88.1 90.1
    Average salary (Employed full-time) ($) - 40 000 51 200
    Enrolled in further study (%) - 31.2 29
    Satisfied with the training (%) - 88 87.8
    Achieved main reason for undertaking training (%) - 90.2 87.4

    Employment
    status
    This
    course
    Similar
    courses
    All Certificate III courses
    Employed after training (%) 43.9 54.8 49.3
    Average salary (Employed full-time) ($) - 33 800 43 700
    Enrolled in further study ($) 37.2 29.1 34.6
    Satisfied with the training (%) - 86.2 87
    Achieved main reason for undertaking training (%) - 80.7 73.1

    Please Note:
    All statistics are supplied by the National Centre for Vocational Education Research.
    * The estimate has a relative standard error greater than 25% and therefore should be used with caution.
    ** NCVER does not report on estimates based on less than 5 respondents because the estimates are unreliable.
    For more information, please refer to the Statistics Explained page.

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    Accommodation and Food Services
    72.7
    Accommodation and Food Services
    Retail Trade
    9.1*
    Retail Trade